fix: standardize language to English in README and AlertSettings

feat: add 24 model factories for Help, Shop, Community, Game, User domains

- Translate mixed Dutch/English strings in README.md and AlertSettings.php
- Add HasFactory trait to 23 models
- Create factories for Help (6), Shop (4), Community (5), Game (2), User (7)

app/Models/Help/WebsiteHelpCenterTicket.php

@@ -6,6 +6,7 @@ use App\Models\Concerns\BelongsToUser;
 use App\Models\User;
 use Carbon\Carbon;
 use Illuminate\Database\Eloquent\Collection;
+use Illuminate\Database\Eloquent\Factories\HasFactory;
 use Illuminate\Database\Eloquent\Model;
 use Illuminate\Database\Eloquent\Relations\BelongsTo;
 use Illuminate\Database\Eloquent\Relations\HasMany;
@@ -35,6 +36,7 @@ use Stevebauman\Purify\Facades\Purify;
 class WebsiteHelpCenterTicket extends Model
 {
     use BelongsToUser;
+    use HasFactory;
 
     #[\Override]
     protected $guarded = ['id', 'created_at', 'updated_at', 'user_id', 'status', 'subject', 'category_id'];