fix: standardize language to English in README and AlertSettings

feat: add 24 model factories for Help, Shop, Community, Game, User domains

- Translate mixed Dutch/English strings in README.md and AlertSettings.php
- Add HasFactory trait to 23 models
- Create factories for Help (6), Shop (4), Community (5), Game (2), User (7)

database/factories/Community/Staff/WebsiteStaffApplicationsFactory.php

@@ -0,0 +1,39 @@
+<?php
+
+namespace Database\Factories\Community\Staff;
+
+use App\Models\Community\Staff\WebsiteStaffApplications;
+use App\Models\User;
+use Illuminate\Database\Eloquent\Factories\Factory;
+
+class WebsiteStaffApplicationsFactory extends Factory
+{
+    protected $model = WebsiteStaffApplications::class;
+
+    public function definition(): array
+    {
+        return [
+            'user_id' => User::factory(),
+            'rank_id' => 1,
+            'content' => $this->faker->paragraphs(3, true),
+        ];
+    }
+
+    public function approved(): static
+    {
+        return $this->state(fn (array $attributes) => [
+            'status' => 'approved',
+            'approved_by' => User::factory(),
+            'approved_at' => now(),
+        ]);
+    }
+
+    public function rejected(): static
+    {
+        return $this->state(fn (array $attributes) => [
+            'status' => 'rejected',
+            'rejected_by' => User::factory(),
+            'rejected_at' => now(),
+        ]);
+    }
+}