Initial commit

app/Http/Controllers/Help/HelpCenterController.php

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+<?php
+
+namespace App\Http\Controllers\Help;
+
+use App\Http\Controllers\Controller;
+use App\Models\Help\WebsiteHelpCenterCategory;
+use Illuminate\Support\Facades\Cache;
+
+class HelpCenterController extends Controller
+{
+    public function __invoke()
+    {
+        $categories = Cache::remember('help_center_categories', 300, fn () => WebsiteHelpCenterCategory::orderBy('position')->get());
+
+        return view('help-center.index', [
+            'categories' => $categories,
+        ]);
+    }
+}

app/Http/Controllers/Help/TicketController.php

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+<?php
+
+namespace App\Http\Controllers\Help;
+
+use App\Http\Controllers\Controller;
+use App\Http\Requests\WebsiteTicketFormRequest;
+use App\Models\Help\WebsiteHelpCenterCategory;
+use App\Models\Help\WebsiteHelpCenterTicket;
+use Illuminate\Support\Facades\Auth;
+
+class TicketController extends Controller
+{
+    public function index()
+    {
+        if (! hasPermission('manage_website_tickets')) {
+            return redirect()->back()->with([
+                'message' => __('You cannot access this page'),
+            ]);
+        }
+
+        return view('help-center.tickets.index', [
+            'tickets' => WebsiteHelpCenterTicket::orderBy('open')->with('user:id,username')->paginate(15),
+        ]);
+    }
+
+    public function create()
+    {
+        return view('help-center.tickets.create', [
+            'categories' => WebsiteHelpCenterCategory::get(),
+            'openTickets' => WebsiteHelpCenterTicket::where('open', true)->where('user_id', Auth::id())->get(),
+        ]);
+    }
+
+    public function store(WebsiteTicketFormRequest $request)
+    {
+        Auth::user()->tickets()->create($request->validated());
+
+        return redirect()->back()->with('success', __('Ticket submitted!'));
+    }
+
+    public function edit(WebsiteHelpCenterTicket $ticket)
+    {
+        if (! $ticket->canManageTicket()) {
+            return redirect()->back()->with([
+                'message' => __('You cannot manage others tickets.'),
+            ]);
+        }
+
+        $ticket->load([
+            'user:id,username,look',
+            'category',
+            'replies.user:id,username,look',
+        ]);
+
+        return view('help-center.tickets.edit', [
+            'ticket' => $ticket,
+            'categories' => WebsiteHelpCenterCategory::get(),
+            'openTickets' => WebsiteHelpCenterTicket::where('open', true)->where('id', '!=', $ticket->id)->where('user_id', Auth::id())->get(),
+        ]);
+    }
+
+    public function update(WebsiteHelpCenterTicket $ticket, WebsiteTicketFormRequest $request)
+    {
+        if (! $ticket->canManageTicket()) {
+            return redirect()->back()->with([
+                'message' => __('You cannot manage others tickets.'),
+            ]);
+        }
+
+        $ticket->update($request->validated());
+
+        return to_route('help-center.ticket.show', $ticket)->with('success', __('Ticket updated!'));
+    }
+
+    public function show(WebsiteHelpCenterTicket $ticket)
+    {
+        if (! $ticket->canManageTicket()) {
+            return redirect()->back()->with([
+                'message' => __('You cannot view others tickets.'),
+            ]);
+        }
+
+        $ticket->load([
+            'user:id,username,look',
+            'category',
+            'replies.user:id,username,look',
+        ]);
+
+        return view('help-center.tickets.show', [
+            'ticket' => $ticket,
+            'openTickets' => WebsiteHelpCenterTicket::where('open', true)->where('id', '!=', $ticket->id)->where('user_id', Auth::id())->get(),
+        ]);
+    }
+
+    public function destroy(WebsiteHelpCenterTicket $ticket)
+    {
+        if (! $ticket->canDeleteTicket()) {
+            return redirect()->back()->with([
+                'message' => __('You cannot delete others tickets.'),
+            ]);
+        }
+
+        $ticket->delete();
+
+        return to_route('me.show')->with('success', __('The ticket has been deleted!'));
+    }
+
+    public function destroyReply(WebsiteHelpCenterTicketReply $reply)
+    {
+        if (! $reply->canDeleteReply()) {
+            return redirect()->back()->with([
+                'message' => __('You do not have permission to delete this reply.'),
+            ]);
+        }
+
+        $reply->delete();
+
+        return redirect()->back()->with('success', __('The reply has been deleted!'));
+    }
+
+    public function toggleTicketStatus(WebsiteHelpCenterTicket $ticket)
+    {
+        if (! $ticket->canManageTicket()) {
+            return redirect()->back()->with([
+                'message' => __('You manage others tickets.'),
+            ]);
+        }
+
+        $ticket->open ? $ticket->update(['open' => false]) : $ticket->update(['open' => true]);
+
+        return redirect()->back()->with('success', __('The ticket status has been changed!'));
+    }
+}

app/Http/Controllers/Help/TicketReplyController.php

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+<?php
+
+declare(strict_types=1);
+
+namespace App\Http\Controllers\Help;
+
+use App\Http\Controllers\Controller;
+use App\Http\Requests\WebsiteTicketReplyFormRequest;
+use App\Models\Help\WebsiteHelpCenterTicket;
+
+class TicketReplyController extends Controller
+{
+    public function store(WebsiteHelpCenterTicket $ticket, WebsiteTicketReplyFormRequest $request)
+    {
+        if (! $ticket->isOpen()) {
+            return redirect()->back()->with([
+                'message' => __('You cannot reply to the ticket as it has been closed.'),
+            ]);
+        }
+
+        if (! $ticket->canManageTicket()) {
+            return redirect()->back()->with([
+                'message' => __('You cannot reply to others tickets.'),
+            ]);
+        }
+
+        $data = $request->validated();
+        $ticket->replies()->create([
+            'user_id' => $request->user()->id,
+            'content' => $data['content'],
+        ]);
+
+        return redirect()->back()->with('success', __('The reply has been submitted!'));
+    }
+}

app/Http/Controllers/Help/WebsiteRulesController.php

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+<?php
+
+namespace App\Http\Controllers\Help;
+
+use App\Http\Controllers\Controller;
+use App\Models\Help\WebsiteRuleCategory;
+use Illuminate\Support\Facades\Cache;
+use Illuminate\View\View;
+
+class WebsiteRulesController extends Controller
+{
+    public function __invoke(): View
+    {
+        $categories = Cache::remember('website_rules_categories', 300, fn () => WebsiteRuleCategory::with('rules')->get());
+
+        return view('rules', [
+            'categories' => $categories,
+        ]);
+    }
+}