Initial commit

app/Models/Help/WebsiteHelpCenterTicket.php

@@ -0,0 +1,83 @@
+<?php
+
+namespace App\Models\Help;
+
+use App\Models\Concerns\BelongsToUser;
+use App\Models\User;
+use Carbon\Carbon;
+use Illuminate\Database\Eloquent\Collection;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+use Illuminate\Support\Facades\Auth;
+use Stevebauman\Purify\Facades\Purify;
+
+/**
+ * @property int $id
+ * @property int $user_id
+ * @property int $category_id
+ * @property string $subject
+ * @property string $content
+ * @property int $severity
+ * @property bool $open
+ * @property Carbon|null $created_at
+ * @property Carbon|null $updated_at
+ * @property-read string $content
+ * @property-read User|null $user
+ * @property-read WebsiteHelpCenterCategory|null $category
+ * @property-read Collection<int, WebsiteHelpCenterTicketReply> $replies
+ *
+ * @method static \Illuminate\Database\Eloquent\Builder<static>|WebsiteHelpCenterTicket orderBy($column, $direction = 'asc')
+ * @method static \Illuminate\Database\Eloquent\Builder<static>|WebsiteHelpCenterTicket where($column, $operator = null, $value = null)
+ * @method static \Illuminate\Database\Eloquent\Builder<static>|WebsiteHelpCenterTicket get($columns = ['*'])
+ * @method static \Illuminate\Database\Eloquent\Builder<static>|WebsiteHelpCenterTicket paginate($perPage = null, $columns = ['*'], $pageName = 'page', $page = null)
+ */
+class WebsiteHelpCenterTicket extends Model
+{
+    use BelongsToUser;
+
+    #[\Override]
+    protected $guarded = ['id', 'created_at', 'updated_at', 'user_id', 'status', 'subject', 'category_id'];
+
+    /** @var array<int, string> */
+    #[\Override]
+    protected $with = ['user', 'category'];
+
+    #[\Override]
+    public $timestamps = false;
+
+    public function category(): BelongsTo
+    {
+        return $this->belongsTo(WebsiteHelpCenterCategory::class);
+    }
+
+    public function replies(): HasMany
+    {
+        return $this->hasMany(WebsiteHelpCenterTicketReply::class, 'ticket_id')->latest();
+    }
+
+    public function canDeleteTicket()
+    {
+        return $this->user_id === Auth::id() || hasPermission('delete_website_tickets');
+    }
+
+    public function canManageTicket()
+    {
+        return $this->user_id === Auth::id() || hasPermission('manage_website_tickets');
+    }
+
+    public function canCloseTicket()
+    {
+        return $this->user_id === Auth::id() || hasPermission('manage_website_tickets');
+    }
+
+    public function isOpen()
+    {
+        return $this->open || hasPermission('manage_website_tickets');
+    }
+
+    public function getContentAttribute($value)
+    {
+        return Purify::clean($value);
+    }
+}