<?php

declare(strict_types=1);

namespace App\Http\Controllers\Api;

use App\Http\Controllers\Controller;
use App\Http\Requests\Api\HelpTicketReplyRequest;
use App\Http\Requests\Api\HelpTicketRequest;
use App\Http\Resources\Api\HelpTicketResource;
use App\Models\Help\WebsiteHelpCenterTicket;
use Illuminate\Http\JsonResponse;
use Illuminate\Http\Request;

class HelpApiController extends Controller
{
    public function tickets(Request $request): JsonResponse
    {
        $tickets = WebsiteHelpCenterTicket::with('user:id,username,look')
            ->when($request->user(), fn ($q) => $q->where('user_id', $request->user()->id))
            ->latest()
            ->paginate(10);

        return response()->json([
            'data' => HelpTicketResource::collection($tickets),
            'meta' => [
                'current_page' => $tickets->currentPage(),
                'last_page' => $tickets->lastPage(),
                'total' => $tickets->total(),
            ],
        ]);
    }

    public function show(string $id): JsonResponse
    {
        $ticket = WebsiteHelpCenterTicket::with(['user:id,username,look', 'replies.user:id,username,look'])
            ->where('id', $id)
            ->firstOrFail();

        return response()->json(['data' => new HelpTicketResource($ticket)]);
    }

    public function create(HelpTicketRequest $request): JsonResponse
    {
        $validated = $request->validated();

        $ticket = WebsiteHelpCenterTicket::create([
            'user_id' => $request->user()->id,
            'subject' => $validated['subject'],
            'category' => $validated['category'],
            'status' => 'open',
        ]);

        $ticket->replies()->create([
            'user_id' => $request->user()->id,
            'message' => $validated['message'],
        ]);

        return response()->json(['data' => new HelpTicketResource($ticket)], 201);
    }

    public function reply(HelpTicketReplyRequest $request, string $id): JsonResponse
    {
        $ticket = WebsiteHelpCenterTicket::where('id', $id)
            ->where('user_id', $request->user()->id)
            ->firstOrFail();

        $validated = $request->validated();

        $reply = $ticket->replies()->create([
            'user_id' => $request->user()->id,
            'message' => $validated['message'],
        ]);

        return response()->json(['data' => $reply->load('user:id,username,look')], 201);
    }
}