feat(housekeeping): complete people moderation parity

src/actions/help-tickets.ts

@@ -4,7 +4,6 @@ import { eq } from "drizzle-orm";
 import { revalidatePath } from "next/cache";
 import { redirect } from "next/navigation";
 import { z } from "zod";
-import { positiveBigInt } from "@/lib/api";
 import { auth } from "@/lib/auth";
 import {
 	db,
@@ -14,7 +13,10 @@ import {
 } from "@/lib/db";
 import { clientIp, rateLimit } from "@/lib/rate-limit";
 import { moderateOrThrow } from "@/lib/services/moderation";
-import { createOwnedTicketReply } from "@/lib/services/ticket-replies";
+import {
+	canonicalTicketId,
+	createOwnedTicketReply,
+} from "@/lib/services/ticket-replies";
 
 const ticketSchema = z.object({
 	title: z.string().min(1, "Title is required").max(255),
@@ -64,6 +66,14 @@ function isNextRedirect(e: unknown): boolean {
 	);
 }
 
+function helpTicketId(formData: FormData): bigint | null {
+	try {
+		return canonicalTicketId(String(formData.get("ticketId") ?? ""));
+	} catch {
+		return null;
+	}
+}
+
 export async function createTicket(formData: FormData): Promise<void> {
 	let outcome: TicketOutcome = "error";
 
@@ -177,7 +187,7 @@ const replyContentSchema = z.object({
 });
 
 export async function replyHelpTicket(formData: FormData): Promise<void> {
-	const ticketId = positiveBigInt(String(formData.get("ticketId") ?? ""));
+	const ticketId = helpTicketId(formData);
 	let outcome: TicketDetailOutcome = "error";
 
 	try {
@@ -284,7 +294,7 @@ export async function replyHelpTicket(formData: FormData): Promise<void> {
 }
 
 export async function closeHelpTicket(formData: FormData): Promise<void> {
-	const ticketId = positiveBigInt(String(formData.get("ticketId") ?? ""));
+	const ticketId = helpTicketId(formData);
 	let outcome: TicketDetailOutcome = "error";
 
 	try {