feat(housekeeping): complete people moderation parity

src/actions/tickets.ts

@@ -1,11 +1,13 @@
 "use server";
 
-import { eq } from "drizzle-orm";
-import { db, WebsiteTicket, WebsiteTicketMessage } from "@/lib/db";
+import {
+	createPeopleMutationInvocation,
+	peopleMutationService,
+} from "@/features/housekeeping/domains/people/services/mutations";
+import { createCorrelationId } from "@/features/housekeeping/foundation/contracts";
 import { PERMS } from "@/lib/permissions";
 import { adminAction } from "@/lib/safe-action";
 import { ActionError, actionOk } from "@/lib/safe-action-shared";
-import { logAudit } from "@/lib/services/audit";
 import {
 	assignTicketSchema,
 	replyTicketSchema,
@@ -13,6 +15,27 @@ import {
 	updateTicketStatusSchema,
 } from "@/lib/validators/ticket";
 
+async function execute(
+	staff: { readonly id: number },
+	operation:
+		| "ticket.reply"
+		| "ticket.assign"
+		| "ticket.status"
+		| "ticket.priority",
+	input: unknown,
+) {
+	const result = await peopleMutationService.execute(
+		createPeopleMutationInvocation(staff, createCorrelationId()),
+		operation,
+		input,
+	);
+	if (!result.ok) {
+		throw new ActionError(
+			result.error.code === "NOT_FOUND" ? "Ticket not found" : "Ticket update failed",
+		);
+	}
+}
+
 // ── User actions (authenticated, no admin perms needed) ──────────────
 
 export const adminReplyTicket = adminAction(
@@ -21,45 +44,7 @@ export const adminReplyTicket = adminAction(
 		schema: replyTicketSchema,
 	},
 	async (ctx) => {
-		const [ticket] = await db
-			.select({
-				id: WebsiteTicket.id,
-				assigneeId: WebsiteTicket.assigneeId,
-			})
-			.from(WebsiteTicket)
-			.where(eq(WebsiteTicket.id, ctx.data.ticketId))
-			.limit(1);
-
-		if (!ticket) throw new ActionError("Ticket not found");
-
-		await db.insert(WebsiteTicketMessage).values({
-			ticketId: ctx.data.ticketId,
-			userId: ctx.session.user.id,
-			message: ctx.data.message,
-			isStaff: 1,
-		});
-
-		// Auto-assign if not assigned yet
-		const updates: Partial<typeof WebsiteTicket.$inferInsert> = {
-			status: "waiting",
-			updatedAt: new Date(),
-		};
-		if (!ticket.assigneeId) {
-			updates.assigneeId = ctx.session.user.id;
-		}
-
-		await db
-			.update(WebsiteTicket)
-			.set(updates)
-			.where(eq(WebsiteTicket.id, ctx.data.ticketId));
-
-		logAudit({
-			userId: ctx.session.user.id,
-			action: "ticket_reply",
-			target: "WebsiteTicket",
-			targetId: ctx.data.ticketId,
-		});
-
+		await execute(ctx.session.user, "ticket.reply", ctx.data);
 		return actionOk();
 	},
 );
@@ -70,43 +55,7 @@ export const updateTicketStatus = adminAction(
 		schema: updateTicketStatusSchema,
 	},
 	async (ctx) => {
-		const [ticket] = await db
-			.select({
-				id: WebsiteTicket.id,
-				assigneeId: WebsiteTicket.assigneeId,
-				status: WebsiteTicket.status,
-			})
-			.from(WebsiteTicket)
-			.where(eq(WebsiteTicket.id, ctx.data.ticketId))
-			.limit(1);
-
-		if (!ticket) throw new ActionError("Ticket not found");
-
-		const data: Partial<typeof WebsiteTicket.$inferInsert> = {
-			status: ctx.data.status,
-			updatedAt: new Date(),
-		};
-		if (ctx.data.status === "closed") {
-			data.closedAt = new Date();
-		}
-		if (ctx.data.status === "in_progress" && !ticket.assigneeId) {
-			data.assigneeId = ctx.session.user.id;
-		}
-
-		await db
-			.update(WebsiteTicket)
-			.set(data)
-			.where(eq(WebsiteTicket.id, ctx.data.ticketId));
-
-		logAudit({
-			userId: ctx.session.user.id,
-			action: "ticket_status_change",
-			target: "WebsiteTicket",
-			targetId: ctx.data.ticketId,
-			before: { status: ticket.status },
-			after: { status: ctx.data.status },
-		});
-
+		await execute(ctx.session.user, "ticket.status", ctx.data);
 		return actionOk();
 	},
 );
@@ -117,35 +66,7 @@ export const assignTicket = adminAction(
 		schema: assignTicketSchema,
 	},
 	async (ctx) => {
-		const [ticket] = await db
-			.select({
-				id: WebsiteTicket.id,
-				assigneeId: WebsiteTicket.assigneeId,
-			})
-			.from(WebsiteTicket)
-			.where(eq(WebsiteTicket.id, ctx.data.ticketId))
-			.limit(1);
-
-		if (!ticket) throw new ActionError("Ticket not found");
-
-		await db
-			.update(WebsiteTicket)
-			.set({
-				assigneeId: ctx.data.assigneeId,
-				status: ctx.data.assigneeId ? "in_progress" : "open",
-				updatedAt: new Date(),
-			})
-			.where(eq(WebsiteTicket.id, ctx.data.ticketId));
-
-		logAudit({
-			userId: ctx.session.user.id,
-			action: "ticket_assign",
-			target: "WebsiteTicket",
-			targetId: ctx.data.ticketId,
-			before: { assigneeId: ticket.assigneeId },
-			after: { assigneeId: ctx.data.assigneeId },
-		});
-
+		await execute(ctx.session.user, "ticket.assign", ctx.data);
 		return actionOk();
 	},
 );
@@ -156,31 +77,7 @@ export const updateTicketPriority = adminAction(
 		schema: updateTicketPrioritySchema,
 	},
 	async (ctx) => {
-		const [ticket] = await db
-			.select({
-				id: WebsiteTicket.id,
-				priority: WebsiteTicket.priority,
-			})
-			.from(WebsiteTicket)
-			.where(eq(WebsiteTicket.id, ctx.data.ticketId))
-			.limit(1);
-
-		if (!ticket) throw new ActionError("Ticket not found");
-
-		await db
-			.update(WebsiteTicket)
-			.set({ priority: ctx.data.priority, updatedAt: new Date() })
-			.where(eq(WebsiteTicket.id, ctx.data.ticketId));
-
-		logAudit({
-			userId: ctx.session.user.id,
-			action: "ticket_priority_change",
-			target: "WebsiteTicket",
-			targetId: ctx.data.ticketId,
-			before: { priority: ticket.priority },
-			after: { priority: ctx.data.priority },
-		});
-
+		await execute(ctx.session.user, "ticket.priority", ctx.data);
 		return actionOk();
 	},
 );