feat(admin): analytics redis cache, shared ops health, ticket queue clarity

Co-authored-by: Cursor <[email protected]>

src/app/mod/help-tickets/page.tsx

@@ -7,6 +7,7 @@ import { StatusCard } from "@/components/admin/dashboard";
 import { TicketQueueBanner } from "@/components/admin/ticket-queue-banner";
 import type { Prisma } from "@/generated/prisma/client";
 import { requireModPermission } from "@/lib/admin/guard";
+import { fetchTicketQueueOpenCounts } from "@/lib/admin/ticket-queue-counts";
 import { calcPagination, parseListParams } from "@/lib/admin-helpers";
 import { formatDate } from "@/lib/format-date";
 import { PERMS } from "@/lib/permissions";
@@ -82,7 +83,7 @@ export default async function ModHelpTicketsPage({
 		[orderField]: parsed.order,
 	} as Prisma.WebsiteHelpCenterTicketsOrderByWithRelationInput;
 
-	const [total, openCount, closedCount] = await Promise.all([
+	const [total, openCount, closedCount, queues] = await Promise.all([
 		prisma.websiteHelpCenterTickets.count({ where }).catch(() => 0),
 		prisma.websiteHelpCenterTickets
 			.count({ where: { open: true } })
@@ -90,6 +91,7 @@ export default async function ModHelpTicketsPage({
 		prisma.websiteHelpCenterTickets
 			.count({ where: { open: false } })
 			.catch(() => 0),
+		fetchTicketQueueOpenCounts(),
 	]);
 
 	const pagination = calcPagination(total, parsed.page, parsed.perPage);
@@ -165,6 +167,10 @@ export default async function ModHelpTicketsPage({
 				hint={t("queueHint")}
 				otherHref="/mod/tickets"
 				otherLabel={t("queueOtherCta")}
+				countsLine={t("queueCounts", {
+					here: queues.helpOpen,
+					other: queues.cmsOpen,
+				})}
 			/>
 			<div className="grid grid-cols-[repeat(auto-fit,minmax(180px,1fr))] gap-3.5">
 				<StatusCard label={t("statusOpen")} value={openCount} icon="🎫" />

src/app/mod/tickets/page.tsx

@@ -7,6 +7,7 @@ import { StatusCard } from "@/components/admin/dashboard";
 import { TicketQueueBanner } from "@/components/admin/ticket-queue-banner";
 import type { Prisma } from "@/generated/prisma/client";
 import { requireModPermission } from "@/lib/admin/guard";
+import { fetchTicketQueueOpenCounts } from "@/lib/admin/ticket-queue-counts";
 import { calcPagination, parseListParams } from "@/lib/admin-helpers";
 import { formatDate } from "@/lib/format-date";
 import { PERMS } from "@/lib/permissions";
@@ -71,7 +72,7 @@ export default async function ModTicketsPage({
 		[orderField]: parsed.order,
 	} as Prisma.WebsiteTicketOrderByWithRelationInput;
 
-	const [total, openCount, inProgressCount, waitingCount, closedCount] =
+	const [total, openCount, inProgressCount, waitingCount, closedCount, queues] =
 		await Promise.all([
 			prisma.websiteTicket.count({ where }).catch(() => 0),
 			prisma.websiteTicket.count({ where: { status: "open" } }).catch(() => 0),
@@ -84,6 +85,7 @@ export default async function ModTicketsPage({
 			prisma.websiteTicket
 				.count({ where: { status: "closed" } })
 				.catch(() => 0),
+			fetchTicketQueueOpenCounts(),
 		]);
 
 	const pagination = calcPagination(total, parsed.page, parsed.perPage);
@@ -121,6 +123,10 @@ export default async function ModTicketsPage({
 				hint={t("queueHint")}
 				otherHref="/mod/help-tickets"
 				otherLabel={t("queueOtherCta")}
+				countsLine={t("queueCounts", {
+					here: queues.cmsOpen,
+					other: queues.helpOpen,
+				})}
 			/>
 			<div className="grid grid-cols-[repeat(auto-fit,minmax(180px,1fr))] gap-3.5">
 				<StatusCard label={t("statusOpen")} value={openCount} icon="🎫" />