diff --git a/src/app/(site)/me/DashboardTasks.test.tsx b/src/app/(site)/me/DashboardTasks.test.tsx
new file mode 100644
index 00000000..01e7bbda
--- /dev/null
+++ b/src/app/(site)/me/DashboardTasks.test.tsx
@@ -0,0 +1,108 @@
+import { mkdirSync, readFileSync, writeFileSync } from "node:fs";
+import { join } from "node:path";
+import { createTranslator } from "next-intl";
+import type { ReactNode } from "react";
+import { renderToStaticMarkup } from "react-dom/server";
+import { describe, expect, it, vi } from "vitest";
+
+const state = vi.hoisted(() => ({
+	data: {
+		support: 2 as number | null,
+		friendRequests: 3 as number | null,
+		registeredEvent: false as
+			| false
+			| null
+			| { id: number; title: string; startsAt: Date },
+	},
+}));
+vi.mock("@/lib/services/dashboard-tasks", () => ({
+	loadDashboardTasks: async () => state.data,
+}));
+vi.mock("@/components/link", () => ({
+	default: ({
+		href,
+		children,
+		...props
+	}: {
+		href: string;
+		children: ReactNode;
+	}) => (
+		<a href={href} {...props}>
+			{children}
+		</a>
+	),
+}));
+vi.mock("next-intl/server", () => ({
+	getTranslations: async () => {
+		const flat = JSON.parse(
+			readFileSync("docs/task-account-i18n.json", "utf8"),
+		).it;
+		const messages = Object.fromEntries(
+			Object.entries(flat).map(([key, value]) => [
+				key.replace("pages.myDashboard.tasks.", ""),
+				value,
+			]),
+		);
+		return createTranslator({ locale: "it", messages });
+	},
+	getFormatter: async () => ({
+		dateTime: (date: Date) =>
+			new Intl.DateTimeFormat("it", {
+				dateStyle: "medium",
+				timeStyle: "short",
+				timeZone: "UTC",
+			}).format(date),
+	}),
+}));
+
+import DashboardTasks from "./DashboardTasks";
+
+describe("dashboard task presentation", () => {
+	it("renders actionable links from real task data", async () => {
+		state.data = {
+			support: 2,
+			friendRequests: 3,
+			registeredEvent: {
+				id: 7,
+				title:
+					"Un evento con un titolo molto lungo per verificare la visualizzazione sullo schermo del telefono",
+				startsAt: new Date("2026-09-12T15:00:00Z"),
+			},
+		};
+		const html = renderToStaticMarkup(
+			await DashboardTasks({ userId: 42, rewardAvailable: true }),
+		);
+		expect(html).toContain('href="/help/tickets"');
+		expect(html).toContain('href="/friends"');
+		expect(html).toContain('href="#referral-reward"');
+		expect(html).toContain("-7");
+		if (process.env.ACCOUNT_VISUAL_FIXTURE) {
+			const css = readFileSync(
+				"src/app/(site)/me/dashboard.module.css",
+				"utf8",
+			).replaceAll(/\.([\w]+)(?=[\s.{:#>])/g, ".$1");
+			// Vitest CSS modules are scoped; reproduce those class names for the fixture.
+			const taskClass = html.match(/<ul class="([^"]+)"/)?.[1] ?? "tasks";
+			const output = join("storage", "account-fixtures");
+			mkdirSync(output, { recursive: true });
+			writeFileSync(
+				join(output, "tasks.html"),
+				`<!doctype html><html lang="it"><meta name="viewport" content="width=device-width, initial-scale=1"><style>:root{--color-border:#ddd;--color-primary:#a34023;--color-text-muted:#777;--color-surface:#fff}*{box-sizing:border-box}body{font:16px Arial;background:#f7f5f2;margin:0;padding:20px}main{max-width:1000px;margin:auto}a{color:#943712;text-decoration:none}.p-5{padding:20px}.surface-card{border:1px solid #ddd;border-radius:16px;padding:12px}h3{margin:12px}${css.replaceAll(".tasks", "." + taskClass)}</style><main>${html}<div id="referral-reward">Premio inviti</div></main></html>`,
+			);
+		}
+	});
+	it("shows an honest empty state only after successful queries", async () => {
+		state.data = { support: 0, friendRequests: 0, registeredEvent: false };
+		expect(
+			renderToStaticMarkup(
+				await DashboardTasks({ userId: 42, rewardAvailable: false }),
+			),
+		).toContain("Nessuna azione");
+		state.data = { support: null, friendRequests: null, registeredEvent: null };
+		const html = renderToStaticMarkup(
+			await DashboardTasks({ userId: 42, rewardAvailable: null }),
+		);
+		expect(html).toContain('role="status"');
+		expect(html).not.toContain("Nessuna azione");
+	});
+});
diff --git a/src/app/(site)/me/DashboardTasks.tsx b/src/app/(site)/me/DashboardTasks.tsx
new file mode 100644
index 00000000..2ce79a82
--- /dev/null
+++ b/src/app/(site)/me/DashboardTasks.tsx
@@ -0,0 +1,72 @@
+import { getFormatter, getTranslations } from "next-intl/server";
+import Link from "@/components/link";
+import { SurfaceCard } from "@/components/surface-card";
+import { slugify } from "@/lib/format";
+import { loadDashboardTasks } from "@/lib/services/dashboard-tasks";
+import styles from "./dashboard.module.css";
+
+export default async function DashboardTasks({
+	userId,
+	rewardAvailable,
+}: {
+	userId: number;
+	rewardAvailable: boolean | null;
+}) {
+	const [data, t, format] = await Promise.all([
+		loadDashboardTasks(userId),
+		getTranslations("pages.myDashboard.tasks"),
+		getFormatter(),
+	]);
+	const items: { href: string; label: string }[] = [];
+	if (data.support)
+		items.push({
+			href: "/help/tickets",
+			label: t("support", { count: data.support }),
+		});
+	if (data.friendRequests)
+		items.push({
+			href: "/friends",
+			label: t("friends", { count: data.friendRequests }),
+		});
+	if (data.registeredEvent)
+		items.push({
+			href: `/events/${slugify(data.registeredEvent.title)}-${data.registeredEvent.id}`,
+			label: t("event", {
+				title: data.registeredEvent.title,
+				date: format.dateTime(data.registeredEvent.startsAt, {
+					dateStyle: "medium",
+					timeStyle: "short",
+				}),
+			}),
+		});
+	if (rewardAvailable)
+		items.push({ href: "#referral-reward", label: t("reward") });
+	const unavailable =
+		data.support === null ||
+		data.friendRequests === null ||
+		data.registeredEvent === null ||
+		rewardAvailable === null;
+	return (
+		<SurfaceCard title={t("title")} bodyClassName="p-5">
+			{items.length > 0 ? (
+				<ul className={styles.tasks}>
+					{items.map((item) => (
+						<li key={item.href}>
+							<Link href={item.href}>
+								{item.label}
+								<span aria-hidden="true"> →</span>
+							</Link>
+						</li>
+					))}
+				</ul>
+			) : !unavailable ? (
+				<p className="muted">{t("empty")}</p>
+			) : null}
+			{unavailable && (
+				<p role="status" className="muted">
+					{t("unavailable")} <Link href="/me">{t("retry")}</Link>
+				</p>
+			)}
+		</SurfaceCard>
+	);
+}
diff --git a/src/app/(site)/me/dashboard.module.css b/src/app/(site)/me/dashboard.module.css
index e78e712c..5dd2f434 100644
--- a/src/app/(site)/me/dashboard.module.css
+++ b/src/app/(site)/me/dashboard.module.css
@@ -325,3 +325,20 @@
 		text-align: center;
 	}
 }
+.tasks {
+	display: grid;
+	gap: 10px;
+	list-style: none;
+	padding: 0;
+	margin: 0;
+}
+.tasks a {
+	display: block;
+	padding: 12px;
+	border: 1px solid var(--color-border);
+	border-radius: 10px;
+	overflow-wrap: anywhere;
+}
+.tasks a:hover {
+	background: color-mix(in srgb, var(--color-primary) 8%, var(--color-surface));
+}
diff --git a/src/app/(site)/me/page.tsx b/src/app/(site)/me/page.tsx
index 249e3caa..25939a9f 100644
--- a/src/app/(site)/me/page.tsx
+++ b/src/app/(site)/me/page.tsx
@@ -13,6 +13,7 @@ import { auth } from "@/lib/auth";
 import { avatarImageUrl, slugify } from "@/lib/format";
 import { loadUserDashboard } from "@/lib/services/user-dashboard";
 import CopyReferralButton from "./CopyReferralButton";
+import DashboardTasks from "./DashboardTasks";
 import styles from "./dashboard.module.css";
 
 export async function generateMetadata() {
@@ -96,9 +97,13 @@ export default async function MePage({
 		: null;
 	const referralTotal = Math.max(
 		0,
-		Number(referralsRows[0]?.referralsTotal ?? 0),
+		Number(referralsRows?.[0]?.referralsTotal ?? 0),
 	);
-	const canClaim = referralTotal >= needed;
+	const canClaim =
+		referralsRows !== null &&
+		referralTotal >= needed &&
+		rewardAmount > 0 &&
+		rewardKind !== null;
 	const remaining = Math.max(0, needed - referralTotal);
 	const onlineFriends = friends.filter((friend) => friend.online === "1");
 	const date = (value: number) =>
@@ -195,6 +200,10 @@ export default async function MePage({
 				))}
 			</nav>
 			{alertRaw && <p className={styles.feedback}>{alertRaw}</p>}
+			<DashboardTasks
+				userId={userId}
+				rewardAvailable={referralsRows === null ? null : canClaim}
+			/>
 			<section aria-label={t("wallet")} className={styles.wallet}>
 				{wallet.map((currency) => (
 					<SurfaceCard key={currency.kind} className={styles.currency}>
@@ -334,6 +343,7 @@ export default async function MePage({
 				</div>
 				<aside className={styles.stack}>
 					<SurfaceCard title={t("referrals")} bodyClassName="p-5">
+						<div id="referral-reward" />
 						<p>{t("referralHint")}</p>
 						<div className={styles.progressLabel}>
 							<strong>
@@ -369,7 +379,11 @@ export default async function MePage({
 							className={styles.referralInput}
 						/>
 						<CopyReferralButton value={referralLink} />
-						{canClaim ? (
+						{referralsRows === null ? (
+							<p role="status" className="muted">
+								{t("tasks.rewardUnavailable")}
+							</p>
+						) : canClaim ? (
 							<form action={claimReferral} className={styles.claim}>
 								<button type="submit" className="btn btn-primary">
 									{t("claim")}
diff --git a/src/lib/services/dashboard-tasks.test.ts b/src/lib/services/dashboard-tasks.test.ts
new file mode 100644
index 00000000..58de92df
--- /dev/null
+++ b/src/lib/services/dashboard-tasks.test.ts
@@ -0,0 +1,64 @@
+import { beforeEach, describe, expect, it, vi } from "vitest";
+
+const state = vi.hoisted(() => ({
+	fail: false,
+	queries: [] as { query: string; params: unknown[] }[],
+}));
+vi.mock("@/lib/db", async () => {
+	const schema = await import("@/db/schema");
+	const { drizzle } = await import("drizzle-orm/mysql-proxy");
+	return {
+		...schema,
+		db: drizzle(async (query, params) => {
+			state.queries.push({ query, params });
+			if (state.fail) throw new Error("offline");
+			return { rows: query.includes("count(*)") ? [[0]] : [] };
+		}),
+	};
+});
+
+import { loadDashboardTasks } from "./dashboard-tasks";
+
+describe("personal dashboard tasks", () => {
+	beforeEach(() => {
+		state.fail = false;
+		state.queries = [];
+	});
+	it("rejects invalid user ids before accessing the database", async () => {
+		await expect(loadDashboardTasks(0)).rejects.toThrow("Invalid user");
+		expect(state.queries).toHaveLength(0);
+	});
+	it("scopes every query to the signed-in user and only offers future published registrations", async () => {
+		expect(
+			await loadDashboardTasks(42, new Date("2026-09-11T12:00:00Z")),
+		).toEqual({ support: 0, friendRequests: 0, registeredEvent: false });
+		expect(state.queries).toHaveLength(3);
+		for (const { params } of state.queries) expect(params).toContain(42);
+		const support = state.queries.find(({ query }) =>
+			query.includes("website_help_center_tickets"),
+		);
+		expect(support?.query).toContain(
+			"`website_help_center_tickets`.`open` = ?",
+		);
+		expect(support?.query).toContain(
+			"order by `website_help_center_ticket_replies`.`id` desc limit 1) <> ?",
+		);
+		const event = state.queries.find(({ query }) =>
+			query.includes("website_events"),
+		);
+		expect(event?.params).toEqual([
+			42,
+			"published",
+			"2026-09-11 12:00:00.000",
+			1,
+		]);
+	});
+	it("does not report empty tasks when the database is unavailable", async () => {
+		state.fail = true;
+		expect(await loadDashboardTasks(42)).toEqual({
+			support: null,
+			friendRequests: null,
+			registeredEvent: null,
+		});
+	});
+});
diff --git a/src/lib/services/dashboard-tasks.ts b/src/lib/services/dashboard-tasks.ts
new file mode 100644
index 00000000..45d44a98
--- /dev/null
+++ b/src/lib/services/dashboard-tasks.ts
@@ -0,0 +1,61 @@
+import "server-only";
+import { and, asc, count, eq, gt, sql } from "drizzle-orm";
+import {
+	db,
+	MessengerFriendrequests,
+	WebsiteEvent,
+	WebsiteEventRegistration,
+	WebsiteHelpCenterTicketReplies,
+	WebsiteHelpCenterTickets,
+} from "@/lib/db";
+
+/** Caller supplies the authenticated session user, never a request parameter. */
+export async function loadDashboardTasks(userId: number, now = new Date()) {
+	if (!Number.isSafeInteger(userId) || userId <= 0)
+		throw new Error("Invalid user");
+	const [supportRows, friendRows, eventRows] = await Promise.all([
+		db
+			.select({ value: count() })
+			.from(WebsiteHelpCenterTickets)
+			.where(
+				and(
+					eq(WebsiteHelpCenterTickets.userId, userId),
+					eq(WebsiteHelpCenterTickets.open, true),
+					sql`(select ${WebsiteHelpCenterTicketReplies.userId} from ${WebsiteHelpCenterTicketReplies} where ${WebsiteHelpCenterTicketReplies.ticketId} = ${WebsiteHelpCenterTickets.id} order by ${WebsiteHelpCenterTicketReplies.id} desc limit 1) <> ${userId}`,
+				),
+			)
+			.catch(() => null),
+		db
+			.select({ value: count() })
+			.from(MessengerFriendrequests)
+			.where(eq(MessengerFriendrequests.userToId, userId))
+			.catch(() => null),
+		db
+			.select({
+				id: WebsiteEvent.id,
+				title: WebsiteEvent.title,
+				startsAt: WebsiteEvent.startsAt,
+			})
+			.from(WebsiteEventRegistration)
+			.innerJoin(
+				WebsiteEvent,
+				eq(WebsiteEvent.id, WebsiteEventRegistration.eventId),
+			)
+			.where(
+				and(
+					eq(WebsiteEventRegistration.userId, userId),
+					eq(WebsiteEvent.status, "published"),
+					gt(WebsiteEvent.startsAt, now),
+				),
+			)
+			.orderBy(asc(WebsiteEvent.startsAt), asc(WebsiteEvent.id))
+			.limit(1)
+			.catch(() => null),
+	]);
+	return {
+		support: supportRows === null ? null : Number(supportRows[0]?.value ?? 0),
+		friendRequests:
+			friendRows === null ? null : Number(friendRows[0]?.value ?? 0),
+		registeredEvent: eventRows === null ? null : (eventRows[0] ?? false),
+	};
+}
diff --git a/src/messages/en.json b/src/messages/en.json
index 5cb73d76..f385dbb9 100644
--- a/src/messages/en.json
+++ b/src/messages/en.json
@@ -261,7 +261,17 @@
 		"news": {
 			"title": "News",
 			"subtitle": "The latest announcements, events and updates from the hotel",
-			"noArticles": "No articles yet."
+			"noArticles": "No articles yet.",
+			"searchLabel": "Search news",
+			"orderLabel": "Order",
+			"newest": "Newest first",
+			"oldest": "Oldest first",
+			"apply": "Apply",
+			"loadError": "News could not be loaded. Please try again.",
+			"pagination": "News pages",
+			"previous": "Previous",
+			"next": "Next",
+			"pageSummary": "Page {page} of {pages} · {total} articles"
 		},
 		"article": {
 			"backToNews": "← News",
@@ -1761,7 +1771,15 @@
 				"colPriority": "Priority",
 				"colAssigned": "Assigned",
 				"colDate": "Date",
-				"meta": "by {user} · {count} msg · {category}"
+				"meta": "by {user} · {count} msg · {category}",
+				"awaitingStaff": "Waiting for staff",
+				"assignedMine": "Assigned to me",
+				"unassigned": "Unassigned",
+				"assignedAny": "Assigned",
+				"lastReplyAge": "Since last response",
+				"ageMinutes": "{count} min ago",
+				"ageHours": "{count} h ago",
+				"ageDays": "{count} d ago"
 			},
 			"ticketInbox": {
 				"hint": "Merged view of open CMS desk and help-center tickets. Detail pages and replies stay on each product’s own route.",
@@ -4520,7 +4538,18 @@
 			"eventUpcoming": "Coming up",
 			"eventDetails": "View event",
 			"noUpcomingEvents": "No upcoming events have been announced yet.",
-			"roomsUnavailable": "Rooms are temporarily unavailable. Open the community to try again."
+			"roomsUnavailable": "Rooms are temporarily unavailable. Open the community to try again.",
+			"tasks": {
+				"title": "To do",
+				"support": "{count, plural, one {# ticket with a support reply} other {# tickets with support replies}}",
+				"friends": "{count, plural, one {# friend request to review} other {# friend requests to review}}",
+				"event": "Your next registered event: {title} · {date}",
+				"reward": "Your referral reward is ready to claim",
+				"empty": "You're all caught up. No actions waiting.",
+				"unavailable": "Some actions could not be checked. Available actions are shown above.",
+				"retry": "Try again",
+				"rewardUnavailable": "Referral progress is temporarily unavailable. Please try again."
+			}
 		}
 	},
 	"toolbar": {
diff --git a/src/messages/it.json b/src/messages/it.json
index 4b2dfb98..4ff82b3f 100644
--- a/src/messages/it.json
+++ b/src/messages/it.json
@@ -261,7 +261,17 @@
 		"news": {
 			"title": "Notizie",
 			"subtitle": "Gli ultimi annunci, eventi e aggiornamenti dall'hotel",
-			"noArticles": "Ancora nessun articolo."
+			"noArticles": "Ancora nessun articolo.",
+			"searchLabel": "Cerca notizie",
+			"orderLabel": "Ordine",
+			"newest": "Prima le più recenti",
+			"oldest": "Prima le meno recenti",
+			"apply": "Applica",
+			"loadError": "Non è stato possibile caricare le notizie. Riprova.",
+			"pagination": "Pagine delle notizie",
+			"previous": "Precedente",
+			"next": "Successiva",
+			"pageSummary": "Pagina {page} di {pages} · {total} articoli"
 		},
 		"article": {
 			"backToNews": "← Notizie",
@@ -1736,7 +1746,15 @@
 				"meta": "di {user} · {count} msg · {category}",
 				"queueHint": "Questa coda e il supporto CMS. I ticket del help center pubblici stanno nella tab Help center.",
 				"queueOtherCta": "Apri help center",
-				"queueCounts": "Aperti qui: {here} · Help center: {other}"
+				"queueCounts": "Aperti qui: {here} · Help center: {other}",
+				"awaitingStaff": "In attesa dello staff",
+				"assignedMine": "Assegnati a me",
+				"unassigned": "Non assegnati",
+				"assignedAny": "Assegnati",
+				"lastReplyAge": "Dall’ultima risposta",
+				"ageMinutes": "{count} min fa",
+				"ageHours": "{count} ore fa",
+				"ageDays": "{count} giorni fa"
 			},
 			"helpTickets": {
 				"title": "Ticket help center",
@@ -4525,7 +4543,18 @@
 			"eventUpcoming": "Prossimo evento",
 			"eventDetails": "Scopri l’evento",
 			"noUpcomingEvents": "Non sono ancora stati annunciati nuovi eventi.",
-			"roomsUnavailable": "Le stanze non sono al momento disponibili. Apri la community per riprovare."
+			"roomsUnavailable": "Le stanze non sono al momento disponibili. Apri la community per riprovare.",
+			"tasks": {
+				"title": "Da fare",
+				"support": "{count, plural, one {# ticket con risposta del supporto} other {# ticket con risposte del supporto}}",
+				"friends": "{count, plural, one {# richiesta di amicizia da controllare} other {# richieste di amicizia da controllare}}",
+				"event": "Il prossimo evento a cui sei iscritto: {title} · {date}",
+				"reward": "Il premio per gli inviti è pronto da ritirare",
+				"empty": "Tutto a posto. Nessuna azione in attesa.",
+				"unavailable": "Non è stato possibile verificare alcune azioni. Quelle disponibili sono mostrate sopra.",
+				"retry": "Riprova",
+				"rewardUnavailable": "Il progresso degli inviti non è al momento disponibile. Riprova."
+			}
 		}
 	},
 	"toolbar": {
diff --git a/src/messages/nl.json b/src/messages/nl.json
index 743817af..3adad8e2 100644
--- a/src/messages/nl.json
+++ b/src/messages/nl.json
@@ -249,7 +249,17 @@
 		"news": {
 			"title": "Nieuws",
 			"subtitle": "De laatste aankondigingen, evenementen en updates van het hotel",
-			"noArticles": "Nog geen artikelen."
+			"noArticles": "Nog geen artikelen.",
+			"searchLabel": "Nieuws zoeken",
+			"orderLabel": "Volgorde",
+			"newest": "Nieuwste eerst",
+			"oldest": "Oudste eerst",
+			"apply": "Toepassen",
+			"loadError": "Het nieuws kon niet worden geladen. Probeer het opnieuw.",
+			"pagination": "Nieuwspagina's",
+			"previous": "Vorige",
+			"next": "Volgende",
+			"pageSummary": "Pagina {page} van {pages} · {total} artikelen"
 		},
 		"article": {
 			"backToNews": "← Nieuws",
@@ -3432,7 +3442,15 @@
 				"meta": "door {user} · {count} berichten · {category}",
 				"queueHint": "Deze wachtrij is de CMS support desk. Speler-helpcenter tickets staan onder Helpcentrum.",
 				"queueOtherCta": "Open helpcentrum-tickets",
-				"queueCounts": "Open hier: {here} · Helpcentrum: {other}"
+				"queueCounts": "Open hier: {here} · Helpcentrum: {other}",
+				"awaitingStaff": "Wacht op medewerkers",
+				"assignedMine": "Aan mij toegewezen",
+				"unassigned": "Niet toegewezen",
+				"assignedAny": "Toegewezen",
+				"lastReplyAge": "Sinds laatste antwoord",
+				"ageMinutes": "{count} min geleden",
+				"ageHours": "{count} uur geleden",
+				"ageDays": "{count} dagen geleden"
 			},
 			"helpTickets": {
 				"title": "Helpcenter-tickets",
@@ -3994,7 +4012,18 @@
 			"eventUpcoming": "Binnenkort",
 			"eventsUnavailable": "De agenda is tijdelijk niet beschikbaar. Open alle evenementen om het opnieuw te proberen.",
 			"messagesUnavailable": "Open je inbox om te kijken",
-			"eventOngoing": "Nu bezig"
+			"eventOngoing": "Nu bezig",
+			"tasks": {
+				"title": "Te doen",
+				"support": "{count, plural, one {# ticket met een antwoord van de klantenservice} other {# tickets met antwoorden van de klantenservice}}",
+				"friends": "{count, plural, one {# vriendschapsverzoek om te bekijken} other {# vriendschapsverzoeken om te bekijken}}",
+				"event": "Je volgende aangemelde evenement: {title} · {date}",
+				"reward": "Je beloning voor uitnodigingen staat klaar",
+				"empty": "Alles is bijgewerkt. Er zijn geen acties nodig.",
+				"unavailable": "Sommige acties konden niet worden gecontroleerd. Beschikbare acties staan hierboven.",
+				"retry": "Opnieuw proberen",
+				"rewardUnavailable": "De voortgang van uitnodigingen is tijdelijk niet beschikbaar. Probeer het opnieuw."
+			}
 		}
 	},
 	"toolbar": {