fix(admin): live online widget, ticket queue clarity, i18n+contract coverage

Co-authored-by: Cursor <[email protected]>

src/messages/nl.json

@@ -2842,7 +2842,7 @@
 				"events": "Evenementen",
 				"eventsSubtitle": "Hotel-evenementen en evenementtypes",
 				"tickets": "Supportbalie",
-				"ticketsSubtitle": "CMS-tickets, helpcentrum-tickets en antwoordtemplates",
+				"ticketsSubtitle": "Twee aparte wachtrijen: CMS support desk en publieke helpcenter-tickets",
 				"staffAccess": "Rangen & rechten",
 				"staffAccessSubtitle": "Staffrangen en live toegang. Archief is alleen vergelijken/exporteren.",
 				"analytics": "Analytics",
@@ -2851,8 +2851,8 @@
 				"devopsSubtitle": "Servicegezondheid en emulatorfouten"
 			},
 			"tickets": {
-				"title": "Tickets",
-				"subtitle": "Ondersteuningstickets van spelers",
+				"title": "CMS support desk",
+				"subtitle": "Interne CMS-tickets (assignee, prioriteit, staff-workflow). Niet hetzelfde als helpcenter-tickets van /help.",
 				"noTickets": "Geen actieve tickets",
 				"searchPlaceholder": "Zoek op onderwerp, gebruiker, categorie of ID…",
 				"presetActive": "Actief",
@@ -2865,11 +2865,13 @@
 				"colPriority": "Prioriteit",
 				"colAssigned": "Toegewezen",
 				"colDate": "Datum",
-				"meta": "door {user} · {count} berichten · {category}"
+				"meta": "door {user} · {count} berichten · {category}",
+				"queueHint": "Deze wachtrij is de CMS support desk. Speler-helpcenter tickets staan onder Help-center tickets.",
+				"queueOtherCta": "Open helpcenter-tickets"
 			},
 			"helpTickets": {
-				"title": "Helpcentrum-tickets",
-				"subtitle": "Spelertickets van /help/tickets",
+				"title": "Helpcenter-tickets",
+				"subtitle": "Tickets die spelers openen op /help/tickets. Apart van de CMS support desk.",
 				"noTickets": "Geen open helpcentrum-tickets",
 				"searchPlaceholder": "Zoek op titel, gebruiker of ID…",
 				"presetOpen": "Open",
@@ -2900,7 +2902,9 @@
 					"replied": "Antwoord verzonden.",
 					"closed": "Ticket gesloten.",
 					"reopened": "Ticket heropend."
-				}
+				},
+				"queueHint": "Deze wachtrij is het publieke helpcenter. CMS support desk tickets staan onder Support desk.",
+				"queueOtherCta": "Open CMS support desk"
 			},
 			"cfh": {
 				"title": "Call for Help",