feat(housekeeping): cut over administration to ase
This commit is contained in:
Simo committed
1 parent
c9e35cf602
commit
2b8f73a91d
457 files changed
+589
-55936
No files matched your search
@@ -1,327 +0,0 @@
|
||||
"use client";
|
||||
|
||||
import { ArrowLeft, Loader2, Mail, Send, Shield, User } from "lucide-react";
|
||||
import { useTranslations } from "next-intl";
|
||||
import { useEffect, useRef, useState } from "react";
|
||||
import {
|
||||
closeHelpCenterTicket,
|
||||
liftBanFromHelpTicket,
|
||||
reopenHelpCenterTicket,
|
||||
replyHelpCenterTicket,
|
||||
} from "@/actions/admin-help-tickets";
|
||||
import Link from "@/components/link";
|
||||
import { Badge } from "@/components/ui/badge";
|
||||
import { Button } from "@/components/ui/button";
|
||||
import { Card, CardContent, CardHeader, CardTitle } from "@/components/ui/card";
|
||||
import { Textarea } from "@/components/ui/textarea";
|
||||
import { useServerAction } from "@/hooks/use-server-action";
|
||||
|
||||
interface ThreadMessage {
|
||||
key: string;
|
||||
userId: number;
|
||||
username: string;
|
||||
isStaff: boolean;
|
||||
content: string;
|
||||
createdAt: string;
|
||||
}
|
||||
|
||||
interface HelpTicketInfo {
|
||||
id: string;
|
||||
title: string;
|
||||
open: boolean;
|
||||
createdAt: string;
|
||||
updatedAt: string;
|
||||
categoryName?: string | null;
|
||||
creator: {
|
||||
id: number;
|
||||
username: string;
|
||||
rank: number;
|
||||
mail: string;
|
||||
} | null;
|
||||
}
|
||||
|
||||
export function AdminHelpTicketDetail({
|
||||
ticket,
|
||||
messages: initialMessages,
|
||||
canEdit,
|
||||
canLiftBan = false,
|
||||
hasActiveBan = false,
|
||||
listHref = "/admin/help-tickets",
|
||||
hideRequesterContact = false,
|
||||
}: {
|
||||
ticket: HelpTicketInfo;
|
||||
messages: ThreadMessage[];
|
||||
canEdit: boolean;
|
||||
/** Staff may lift requester bans (USERS_BAN). */
|
||||
canLiftBan?: boolean;
|
||||
hasActiveBan?: boolean;
|
||||
listHref?: string;
|
||||
/** Hide email/IP-style contact for mod-lite surfaces. */
|
||||
hideRequesterContact?: boolean;
|
||||
}) {
|
||||
const t = useTranslations("pages.admin.helpTickets");
|
||||
const [messages, setMessages] = useState(initialMessages);
|
||||
const [reply, setReply] = useState("");
|
||||
const { run, isPending } = useServerAction();
|
||||
const messagesEndRef = useRef<HTMLDivElement>(null);
|
||||
|
||||
useEffect(() => {
|
||||
setMessages(initialMessages);
|
||||
}, [initialMessages]);
|
||||
|
||||
// biome-ignore lint/correctness/useExhaustiveDependencies: scroll when thread updates
|
||||
useEffect(() => {
|
||||
messagesEndRef.current?.scrollIntoView({ behavior: "smooth" });
|
||||
}, [messages]);
|
||||
|
||||
function handleReply() {
|
||||
if (!reply.trim() || isPending) return;
|
||||
run(
|
||||
() =>
|
||||
replyHelpCenterTicket({
|
||||
ticketId: ticket.id,
|
||||
content: reply.trim(),
|
||||
}),
|
||||
{
|
||||
successMessage: t("success.replied"),
|
||||
onSuccess: () => setReply(""),
|
||||
},
|
||||
);
|
||||
}
|
||||
|
||||
function handleClose() {
|
||||
run(() => closeHelpCenterTicket({ ticketId: ticket.id }), {
|
||||
successMessage: t("success.closed"),
|
||||
});
|
||||
}
|
||||
|
||||
function handleReopen() {
|
||||
run(() => reopenHelpCenterTicket({ ticketId: ticket.id }), {
|
||||
successMessage: t("success.reopened"),
|
||||
});
|
||||
}
|
||||
|
||||
function handleLiftBan() {
|
||||
if (!ticket.creator || isPending) return;
|
||||
run(() => liftBanFromHelpTicket({ ticketId: ticket.id }), {
|
||||
successMessage: t("success.banLifted"),
|
||||
});
|
||||
}
|
||||
|
||||
return (
|
||||
<div className="space-y-6">
|
||||
<div className="flex items-start gap-4">
|
||||
<Link href={listHref}>
|
||||
<Button variant="ghost" size="icon" aria-label={t("backToList")}>
|
||||
<ArrowLeft className="h-4 w-4" />
|
||||
</Button>
|
||||
</Link>
|
||||
<div className="flex-1">
|
||||
<div className="flex items-center gap-2 mb-1">
|
||||
<span className="text-sm text-muted-foreground font-mono">
|
||||
#{ticket.id}
|
||||
</span>
|
||||
<Badge variant={ticket.open ? "default" : "secondary"}>
|
||||
{ticket.open ? t("statusOpen") : t("statusClosed")}
|
||||
</Badge>
|
||||
{ticket.categoryName ? (
|
||||
<Badge variant="outline">{ticket.categoryName}</Badge>
|
||||
) : null}
|
||||
{hasActiveBan ? (
|
||||
<Badge variant="destructive">{t("requesterBanned")}</Badge>
|
||||
) : null}
|
||||
</div>
|
||||
<h1 className="text-2xl font-bold">{ticket.title}</h1>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div className="grid gap-6 lg:grid-cols-[1fr_300px]">
|
||||
<div className="space-y-4">
|
||||
<Card className="overflow-hidden">
|
||||
<CardHeader className="pb-2 border-b">
|
||||
<CardTitle className="text-sm">{t("threadTitle")}</CardTitle>
|
||||
</CardHeader>
|
||||
<div className="max-h-[600px] overflow-y-auto p-4 space-y-4">
|
||||
{messages.map((msg) => (
|
||||
<div key={msg.key} className="flex gap-3">
|
||||
<div className="shrink-0">
|
||||
<div className="w-9 h-9 rounded-full bg-accent flex items-center justify-center text-xs font-bold">
|
||||
{msg.isStaff ? (
|
||||
<Shield className="h-4 w-4 text-primary" />
|
||||
) : (
|
||||
<User className="h-4 w-4" />
|
||||
)}
|
||||
</div>
|
||||
</div>
|
||||
<div className="flex-1 min-w-0">
|
||||
<div className="flex items-center gap-2 mb-1">
|
||||
<span
|
||||
className={`text-xs font-semibold ${msg.isStaff ? "text-primary" : ""}`}
|
||||
>
|
||||
{msg.username}
|
||||
{msg.isStaff ? ` (${t("staffBadge")})` : ""}
|
||||
</span>
|
||||
<span className="text-[10px] text-muted-foreground">
|
||||
{new Date(msg.createdAt).toLocaleString()}
|
||||
</span>
|
||||
</div>
|
||||
<div
|
||||
className={`rounded-lg px-4 py-2.5 text-sm leading-relaxed ${
|
||||
msg.isStaff
|
||||
? "bg-primary/10 border border-primary/20"
|
||||
: "bg-muted"
|
||||
}`}
|
||||
>
|
||||
<p className="whitespace-pre-wrap break-words">
|
||||
{msg.content}
|
||||
</p>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
))}
|
||||
<div ref={messagesEndRef} />
|
||||
</div>
|
||||
|
||||
{canEdit && ticket.open && (
|
||||
<div className="border-t p-4">
|
||||
<div className="flex gap-2">
|
||||
<Textarea
|
||||
value={reply}
|
||||
onChange={(e) => setReply(e.target.value)}
|
||||
placeholder={t("replyPlaceholder")}
|
||||
rows={3}
|
||||
maxLength={5000}
|
||||
className="resize-none"
|
||||
onKeyDown={(e) => {
|
||||
if (e.key === "Enter" && (e.metaKey || e.ctrlKey)) {
|
||||
e.preventDefault();
|
||||
handleReply();
|
||||
}
|
||||
}}
|
||||
/>
|
||||
<Button
|
||||
onClick={handleReply}
|
||||
disabled={isPending || !reply.trim()}
|
||||
size="icon"
|
||||
className="shrink-0 h-auto"
|
||||
aria-label={t("replySubmit")}
|
||||
>
|
||||
{isPending ? (
|
||||
<Loader2 className="h-4 w-4 animate-spin" />
|
||||
) : (
|
||||
<Send className="h-4 w-4" />
|
||||
)}
|
||||
</Button>
|
||||
</div>
|
||||
<p className="text-[10px] text-muted-foreground mt-1">
|
||||
{t("replyHint")}
|
||||
</p>
|
||||
</div>
|
||||
)}
|
||||
|
||||
{!ticket.open && (
|
||||
<div className="border-t p-4 text-center text-sm text-muted-foreground">
|
||||
{t("closedHint")}
|
||||
</div>
|
||||
)}
|
||||
</Card>
|
||||
</div>
|
||||
|
||||
<div className="space-y-4">
|
||||
{(canEdit || (canLiftBan && hasActiveBan)) && (
|
||||
<Card>
|
||||
<CardHeader className="pb-2">
|
||||
<CardTitle className="text-sm">{t("actionsTitle")}</CardTitle>
|
||||
</CardHeader>
|
||||
<CardContent className="space-y-2">
|
||||
{canLiftBan && hasActiveBan && ticket.creator ? (
|
||||
<Button
|
||||
variant="destructive"
|
||||
size="sm"
|
||||
className="w-full"
|
||||
disabled={isPending}
|
||||
onClick={handleLiftBan}
|
||||
>
|
||||
{t("liftBanSubmit")}
|
||||
</Button>
|
||||
) : null}
|
||||
{canEdit && ticket.open ? (
|
||||
<Button
|
||||
variant="outline"
|
||||
size="sm"
|
||||
className="w-full"
|
||||
disabled={isPending}
|
||||
onClick={handleClose}
|
||||
>
|
||||
{t("closeSubmit")}
|
||||
</Button>
|
||||
) : null}
|
||||
{canEdit && !ticket.open ? (
|
||||
<Button
|
||||
variant="outline"
|
||||
size="sm"
|
||||
className="w-full"
|
||||
disabled={isPending}
|
||||
onClick={handleReopen}
|
||||
>
|
||||
{t("reopenSubmit")}
|
||||
</Button>
|
||||
) : null}
|
||||
</CardContent>
|
||||
</Card>
|
||||
)}
|
||||
|
||||
{ticket.creator && (
|
||||
<Card>
|
||||
<CardHeader className="pb-2">
|
||||
<CardTitle className="text-sm">{t("requesterTitle")}</CardTitle>
|
||||
</CardHeader>
|
||||
<CardContent className="space-y-2">
|
||||
<Link
|
||||
href={
|
||||
hideRequesterContact
|
||||
? `/u/${encodeURIComponent(ticket.creator.username)}`
|
||||
: `/admin/users/show/${ticket.creator.id}`
|
||||
}
|
||||
className="flex items-center gap-2 text-sm font-medium hover:text-primary"
|
||||
>
|
||||
<User className="h-3.5 w-3.5" />
|
||||
{ticket.creator.username}
|
||||
<Badge variant="outline" className="text-[10px]">
|
||||
{t("rankLabel", { rank: ticket.creator.rank })}
|
||||
</Badge>
|
||||
</Link>
|
||||
{!hideRequesterContact && ticket.creator.mail ? (
|
||||
<div className="flex items-center gap-2 text-xs text-muted-foreground">
|
||||
<Mail className="h-3 w-3" />
|
||||
{ticket.creator.mail}
|
||||
</div>
|
||||
) : null}
|
||||
</CardContent>
|
||||
</Card>
|
||||
)}
|
||||
|
||||
<Card>
|
||||
<CardHeader className="pb-2">
|
||||
<CardTitle className="text-sm">{t("detailsTitle")}</CardTitle>
|
||||
</CardHeader>
|
||||
<CardContent className="space-y-2 text-xs text-muted-foreground">
|
||||
<div className="flex justify-between gap-2">
|
||||
<span>{t("colCreated")}</span>
|
||||
<span>{new Date(ticket.createdAt).toLocaleString()}</span>
|
||||
</div>
|
||||
<div className="flex justify-between gap-2">
|
||||
<span>{t("colUpdated")}</span>
|
||||
<span>{new Date(ticket.updatedAt).toLocaleString()}</span>
|
||||
</div>
|
||||
<div className="flex justify-between gap-2">
|
||||
<span>{t("messageCountLabel")}</span>
|
||||
<span>{messages.length}</span>
|
||||
</div>
|
||||
</CardContent>
|
||||
</Card>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
);
|
||||
}
|
||||
@@ -1,182 +0,0 @@
|
||||
import { and, asc, eq, gt, inArray, or } from "drizzle-orm";
|
||||
import { notFound, redirect } from "next/navigation";
|
||||
import { getTranslations } from "next-intl/server";
|
||||
import { TicketQueueBanner } from "@/components/admin/ticket-queue-banner";
|
||||
import { getMinStaffRank } from "@/lib/admin/min-staff-rank";
|
||||
import { fetchTicketQueueOpenCounts } from "@/lib/admin/ticket-queue-counts";
|
||||
import { positiveBigInt } from "@/lib/api";
|
||||
import { unixNow } from "@/lib/bans";
|
||||
import {
|
||||
Ban,
|
||||
db,
|
||||
User,
|
||||
WebsiteHelpCenterCategories,
|
||||
WebsiteHelpCenterTicketReplies,
|
||||
WebsiteHelpCenterTickets,
|
||||
} from "@/lib/db";
|
||||
import { canAccess, getAdminContext, PERMS } from "@/lib/permissions";
|
||||
import { AdminHelpTicketDetail } from "./admin-help-ticket-detail";
|
||||
|
||||
export default async function AdminHelpTicketDetailPage({
|
||||
params,
|
||||
}: {
|
||||
params: Promise<{ id: string }>;
|
||||
}) {
|
||||
const { session, permissions } = await getAdminContext();
|
||||
if (!canAccess(permissions, PERMS.TICKETS_VIEW, session.user.rank)) {
|
||||
redirect("/admin");
|
||||
}
|
||||
|
||||
const t = await getTranslations("pages.admin.helpTickets");
|
||||
const { id } = await params;
|
||||
const ticketId = positiveBigInt(id);
|
||||
if (!ticketId) notFound();
|
||||
|
||||
const [ticket] = await db
|
||||
.select({
|
||||
id: WebsiteHelpCenterTickets.id,
|
||||
userId: WebsiteHelpCenterTickets.userId,
|
||||
categoryId: WebsiteHelpCenterTickets.categoryId,
|
||||
title: WebsiteHelpCenterTickets.title,
|
||||
content: WebsiteHelpCenterTickets.content,
|
||||
open: WebsiteHelpCenterTickets.open,
|
||||
createdAt: WebsiteHelpCenterTickets.createdAt,
|
||||
updatedAt: WebsiteHelpCenterTickets.updatedAt,
|
||||
})
|
||||
.from(WebsiteHelpCenterTickets)
|
||||
.where(eq(WebsiteHelpCenterTickets.id, ticketId))
|
||||
.limit(1);
|
||||
|
||||
if (!ticket) notFound();
|
||||
|
||||
const replies = await db
|
||||
.select({
|
||||
id: WebsiteHelpCenterTicketReplies.id,
|
||||
userId: WebsiteHelpCenterTicketReplies.userId,
|
||||
content: WebsiteHelpCenterTicketReplies.content,
|
||||
createdAt: WebsiteHelpCenterTicketReplies.createdAt,
|
||||
})
|
||||
.from(WebsiteHelpCenterTicketReplies)
|
||||
.where(eq(WebsiteHelpCenterTicketReplies.ticketId, ticket.id))
|
||||
.orderBy(asc(WebsiteHelpCenterTicketReplies.id));
|
||||
|
||||
const authorIds = [
|
||||
...new Set([
|
||||
...(ticket.userId != null ? [ticket.userId] : []),
|
||||
...replies.map((r) => r.userId),
|
||||
]),
|
||||
];
|
||||
|
||||
const now = unixNow();
|
||||
const [users, categoryRows, activeBanRows] = await Promise.all([
|
||||
authorIds.length > 0
|
||||
? db
|
||||
.select({
|
||||
id: User.id,
|
||||
username: User.username,
|
||||
rank: User.rank,
|
||||
mail: User.mail,
|
||||
})
|
||||
.from(User)
|
||||
.where(inArray(User.id, authorIds))
|
||||
: Promise.resolve([]),
|
||||
ticket.categoryId != null
|
||||
? db
|
||||
.select({ name: WebsiteHelpCenterCategories.name })
|
||||
.from(WebsiteHelpCenterCategories)
|
||||
.where(eq(WebsiteHelpCenterCategories.id, ticket.categoryId))
|
||||
.limit(1)
|
||||
: Promise.resolve([]),
|
||||
ticket.userId != null
|
||||
? db
|
||||
.select({ id: Ban.id })
|
||||
.from(Ban)
|
||||
.where(
|
||||
and(
|
||||
eq(Ban.userId, ticket.userId),
|
||||
or(eq(Ban.banExpire, 0), gt(Ban.banExpire, now)),
|
||||
),
|
||||
)
|
||||
.limit(1)
|
||||
: Promise.resolve([]),
|
||||
]);
|
||||
|
||||
const category = categoryRows[0] ?? null;
|
||||
const activeBan = activeBanRows[0] ?? null;
|
||||
|
||||
const userById = new Map(users.map((u) => [u.id, u]));
|
||||
const openerId = ticket.userId;
|
||||
const minStaffRank = await getMinStaffRank();
|
||||
|
||||
const messages = [
|
||||
{
|
||||
key: "opening",
|
||||
userId: openerId ?? 0,
|
||||
username:
|
||||
openerId != null
|
||||
? (userById.get(openerId)?.username ?? `#${openerId}`)
|
||||
: "—",
|
||||
isStaff: false,
|
||||
content: ticket.content,
|
||||
createdAt: (ticket.createdAt ?? new Date()).toISOString(),
|
||||
},
|
||||
...replies.map((r) => {
|
||||
const user = userById.get(r.userId);
|
||||
const isStaff =
|
||||
r.userId !== openerId && (user?.rank ?? 0) >= minStaffRank;
|
||||
return {
|
||||
key: String(r.id),
|
||||
userId: r.userId,
|
||||
username: user?.username ?? `#${r.userId}`,
|
||||
isStaff,
|
||||
content: r.content,
|
||||
createdAt: (r.createdAt ?? new Date()).toISOString(),
|
||||
};
|
||||
}),
|
||||
];
|
||||
|
||||
const creator = openerId != null ? userById.get(openerId) : undefined;
|
||||
|
||||
const canEdit = canAccess(permissions, PERMS.TICKETS_EDIT, session.user.rank);
|
||||
const canLiftBan = canAccess(permissions, PERMS.USERS_BAN, session.user.rank);
|
||||
const isBanAppeal =
|
||||
/ban\s*appeal/i.test(ticket.title) ||
|
||||
/ban\s*appeal/i.test(category?.name ?? "");
|
||||
const queues = await fetchTicketQueueOpenCounts();
|
||||
|
||||
return (
|
||||
<div className="space-y-6">
|
||||
<TicketQueueBanner
|
||||
hint={t("queueHint")}
|
||||
otherHref="/admin/tickets"
|
||||
otherLabel={t("queueOtherCta")}
|
||||
countsLine={t("queueCounts", {
|
||||
here: queues.helpOpen,
|
||||
other: queues.cmsOpen,
|
||||
})}
|
||||
/>
|
||||
<AdminHelpTicketDetail
|
||||
ticket={{
|
||||
id: String(ticket.id),
|
||||
title: ticket.title,
|
||||
open: ticket.open,
|
||||
createdAt: (ticket.createdAt ?? new Date()).toISOString(),
|
||||
updatedAt: (ticket.updatedAt ?? new Date()).toISOString(),
|
||||
categoryName: category?.name ?? (isBanAppeal ? "Ban appeal" : null),
|
||||
creator: creator
|
||||
? {
|
||||
id: creator.id,
|
||||
username: creator.username,
|
||||
rank: creator.rank,
|
||||
mail: creator.mail ?? "",
|
||||
}
|
||||
: null,
|
||||
}}
|
||||
messages={messages}
|
||||
canEdit={canEdit}
|
||||
canLiftBan={canLiftBan}
|
||||
hasActiveBan={!!activeBan}
|
||||
/>
|
||||
</div>
|
||||
);
|
||||
}
|
||||
@@ -1,91 +0,0 @@
|
||||
"use client";
|
||||
|
||||
import { useTranslations } from "next-intl";
|
||||
import { DataTable } from "@/components/admin/data-table";
|
||||
import Link from "@/components/link";
|
||||
import { Badge } from "@/components/ui/badge";
|
||||
import type { DataTableColumn, PaginatedResult } from "@/types/common";
|
||||
|
||||
export interface HelpTicketRow {
|
||||
id: string;
|
||||
title: string;
|
||||
user: string;
|
||||
userId: number | null;
|
||||
replies: number;
|
||||
open: boolean;
|
||||
date: string;
|
||||
updated: string;
|
||||
}
|
||||
|
||||
export function HelpTicketsTable({
|
||||
data,
|
||||
basePath = "/admin/help-tickets",
|
||||
}: {
|
||||
data: PaginatedResult<HelpTicketRow>;
|
||||
basePath?: string;
|
||||
}) {
|
||||
const t = useTranslations("pages.admin.helpTickets");
|
||||
|
||||
const columns: DataTableColumn<HelpTicketRow>[] = [
|
||||
{
|
||||
key: "title",
|
||||
label: t("colTicket"),
|
||||
sortable: true,
|
||||
render: (_value, row) => (
|
||||
<div className="min-w-0">
|
||||
<div className="flex items-center gap-2">
|
||||
<span className="text-xs text-muted-foreground font-mono">
|
||||
#{row.id}
|
||||
</span>
|
||||
<Link
|
||||
href={`${basePath}/${row.id}`}
|
||||
className="font-medium truncate hover:underline"
|
||||
>
|
||||
{row.title}
|
||||
</Link>
|
||||
</div>
|
||||
<div className="text-xs text-muted-foreground">
|
||||
{t("meta", { user: row.user, count: row.replies })}
|
||||
</div>
|
||||
</div>
|
||||
),
|
||||
},
|
||||
{
|
||||
key: "open",
|
||||
label: t("colStatus"),
|
||||
sortable: true,
|
||||
filterKey: "filter_status",
|
||||
filterOptions: [
|
||||
{ label: t("presetOpen"), value: "open" },
|
||||
{ label: t("statusClosed"), value: "closed" },
|
||||
],
|
||||
render: (value) => {
|
||||
const open = value === true || value === "true";
|
||||
return (
|
||||
<Badge
|
||||
variant={open ? "default" : "secondary"}
|
||||
className="text-[0.7rem]"
|
||||
>
|
||||
{open ? t("statusOpen") : t("statusClosed")}
|
||||
</Badge>
|
||||
);
|
||||
},
|
||||
},
|
||||
{ key: "user", label: t("colUser"), sortable: true },
|
||||
{ key: "date", label: t("colCreated"), sortable: true },
|
||||
{ key: "updated", label: t("colUpdated"), sortable: true },
|
||||
];
|
||||
|
||||
return (
|
||||
<DataTable
|
||||
data={data}
|
||||
columns={columns}
|
||||
searchPlaceholder={t("searchPlaceholder")}
|
||||
presets={[
|
||||
{ label: t("presetOpen"), params: { filter_status: "open" } },
|
||||
{ label: t("statusClosed"), params: { filter_status: "closed" } },
|
||||
{ label: t("presetAll"), params: { filter_status: "all" } },
|
||||
]}
|
||||
/>
|
||||
);
|
||||
}
|
||||
@@ -1,214 +0,0 @@
|
||||
import {
|
||||
and,
|
||||
asc,
|
||||
count,
|
||||
desc,
|
||||
eq,
|
||||
inArray,
|
||||
like,
|
||||
or,
|
||||
type SQL,
|
||||
} from "drizzle-orm";
|
||||
import { redirect } from "next/navigation";
|
||||
import { getTranslations } from "next-intl/server";
|
||||
import { StatusCard } from "@/components/admin/dashboard";
|
||||
import { TicketQueueBanner } from "@/components/admin/ticket-queue-banner";
|
||||
import { fetchTicketQueueOpenCounts } from "@/lib/admin/ticket-queue-counts";
|
||||
import { calcPagination, parseListParams } from "@/lib/admin-helpers";
|
||||
import {
|
||||
db,
|
||||
User,
|
||||
WebsiteHelpCenterTicketReplies,
|
||||
WebsiteHelpCenterTickets,
|
||||
} from "@/lib/db";
|
||||
import { formatDate } from "@/lib/format-date";
|
||||
import { canAccess, getAdminContext, PERMS } from "@/lib/permissions";
|
||||
import { type HelpTicketRow, HelpTicketsTable } from "./help-tickets-table";
|
||||
|
||||
export default async function AdminHelpTicketsPage({
|
||||
searchParams,
|
||||
}: {
|
||||
searchParams: Promise<Record<string, string>>;
|
||||
}) {
|
||||
const { session, permissions } = await getAdminContext();
|
||||
if (!canAccess(permissions, PERMS.TICKETS_VIEW, session.user.rank)) {
|
||||
redirect("/admin");
|
||||
}
|
||||
|
||||
const t = await getTranslations("pages.admin.helpTickets");
|
||||
const raw = await searchParams;
|
||||
const parsed = parseListParams(new URLSearchParams(raw));
|
||||
const statusFilter = raw.filter_status || "open";
|
||||
|
||||
const conditions: SQL[] = [];
|
||||
|
||||
if (statusFilter === "open") {
|
||||
conditions.push(eq(WebsiteHelpCenterTickets.open, true));
|
||||
} else if (statusFilter === "closed") {
|
||||
conditions.push(eq(WebsiteHelpCenterTickets.open, false));
|
||||
}
|
||||
|
||||
if (parsed.search.trim()) {
|
||||
const q = parsed.search.trim();
|
||||
const asId = /^\d+$/.test(q) ? BigInt(q) : null;
|
||||
const matchingUsers = await db
|
||||
.select({ id: User.id })
|
||||
.from(User)
|
||||
.where(like(User.username, `%${q}%`))
|
||||
.limit(50)
|
||||
.catch(() => []);
|
||||
|
||||
const searchFilter = or(
|
||||
like(WebsiteHelpCenterTickets.title, `%${q}%`),
|
||||
like(WebsiteHelpCenterTickets.content, `%${q}%`),
|
||||
...(matchingUsers.length > 0
|
||||
? [
|
||||
inArray(
|
||||
WebsiteHelpCenterTickets.userId,
|
||||
matchingUsers.map((u) => u.id),
|
||||
),
|
||||
]
|
||||
: []),
|
||||
...(asId !== null ? [eq(WebsiteHelpCenterTickets.id, asId)] : []),
|
||||
);
|
||||
if (searchFilter) conditions.push(searchFilter);
|
||||
}
|
||||
|
||||
const where = conditions.length > 0 ? and(...conditions) : undefined;
|
||||
|
||||
const orderCol =
|
||||
parsed.sort === "title"
|
||||
? WebsiteHelpCenterTickets.title
|
||||
: parsed.sort === "open"
|
||||
? WebsiteHelpCenterTickets.open
|
||||
: parsed.sort === "user"
|
||||
? WebsiteHelpCenterTickets.userId
|
||||
: parsed.sort === "date"
|
||||
? WebsiteHelpCenterTickets.createdAt
|
||||
: parsed.sort === "id"
|
||||
? WebsiteHelpCenterTickets.id
|
||||
: WebsiteHelpCenterTickets.updatedAt;
|
||||
const orderBy = parsed.order === "asc" ? asc(orderCol) : desc(orderCol);
|
||||
|
||||
const [totalRows, openRows, closedRows, queues] = await Promise.all([
|
||||
db
|
||||
.select({ total: count() })
|
||||
.from(WebsiteHelpCenterTickets)
|
||||
.where(where)
|
||||
.catch(() => [{ total: 0 }]),
|
||||
db
|
||||
.select({ total: count() })
|
||||
.from(WebsiteHelpCenterTickets)
|
||||
.where(eq(WebsiteHelpCenterTickets.open, true))
|
||||
.catch(() => [{ total: 0 }]),
|
||||
db
|
||||
.select({ total: count() })
|
||||
.from(WebsiteHelpCenterTickets)
|
||||
.where(eq(WebsiteHelpCenterTickets.open, false))
|
||||
.catch(() => [{ total: 0 }]),
|
||||
fetchTicketQueueOpenCounts(),
|
||||
]);
|
||||
|
||||
const total = Number(totalRows[0]?.total ?? 0);
|
||||
const openCount = Number(openRows[0]?.total ?? 0);
|
||||
const closedCount = Number(closedRows[0]?.total ?? 0);
|
||||
|
||||
const pagination = calcPagination(total, parsed.page, parsed.perPage);
|
||||
|
||||
const tickets = await db
|
||||
.select({
|
||||
id: WebsiteHelpCenterTickets.id,
|
||||
userId: WebsiteHelpCenterTickets.userId,
|
||||
title: WebsiteHelpCenterTickets.title,
|
||||
open: WebsiteHelpCenterTickets.open,
|
||||
createdAt: WebsiteHelpCenterTickets.createdAt,
|
||||
updatedAt: WebsiteHelpCenterTickets.updatedAt,
|
||||
})
|
||||
.from(WebsiteHelpCenterTickets)
|
||||
.where(where)
|
||||
.orderBy(orderBy)
|
||||
.limit(pagination.perPage)
|
||||
.offset(pagination.offset)
|
||||
.catch(() => []);
|
||||
|
||||
const ticketIds = tickets.map((ticket) => ticket.id);
|
||||
const userIds = [
|
||||
...new Set(
|
||||
tickets
|
||||
.map((ticket) => ticket.userId)
|
||||
.filter((id): id is number => id != null),
|
||||
),
|
||||
];
|
||||
|
||||
const [replyGroups, users] = await Promise.all([
|
||||
ticketIds.length > 0
|
||||
? db
|
||||
.select({
|
||||
ticketId: WebsiteHelpCenterTicketReplies.ticketId,
|
||||
total: count(),
|
||||
})
|
||||
.from(WebsiteHelpCenterTicketReplies)
|
||||
.where(inArray(WebsiteHelpCenterTicketReplies.ticketId, ticketIds))
|
||||
.groupBy(WebsiteHelpCenterTicketReplies.ticketId)
|
||||
.catch(() => [])
|
||||
: Promise.resolve([]),
|
||||
userIds.length > 0
|
||||
? db
|
||||
.select({ id: User.id, username: User.username })
|
||||
.from(User)
|
||||
.where(inArray(User.id, userIds))
|
||||
.catch(() => [])
|
||||
: Promise.resolve([]),
|
||||
]);
|
||||
|
||||
const replyCountByTicket = new Map(
|
||||
replyGroups.map((g) => [String(g.ticketId), Number(g.total)]),
|
||||
);
|
||||
const usernameById = new Map(users.map((u) => [u.id, u.username]));
|
||||
|
||||
const rows: HelpTicketRow[] = tickets.map((ticket) => ({
|
||||
id: String(ticket.id),
|
||||
title: ticket.title,
|
||||
user:
|
||||
ticket.userId != null
|
||||
? (usernameById.get(ticket.userId) ?? `#${ticket.userId}`)
|
||||
: "—",
|
||||
userId: ticket.userId,
|
||||
replies: replyCountByTicket.get(String(ticket.id)) ?? 0,
|
||||
open: ticket.open,
|
||||
date: formatDate(ticket.createdAt, "date"),
|
||||
updated: formatDate(ticket.updatedAt, "date"),
|
||||
}));
|
||||
|
||||
return (
|
||||
<div className="space-y-6">
|
||||
<TicketQueueBanner
|
||||
hint={t("queueHint")}
|
||||
otherHref="/admin/tickets"
|
||||
otherLabel={t("queueOtherCta")}
|
||||
countsLine={t("queueCounts", {
|
||||
here: queues.helpOpen,
|
||||
other: queues.cmsOpen,
|
||||
})}
|
||||
/>
|
||||
<div className="grid grid-cols-[repeat(auto-fit,minmax(180px,1fr))] gap-3.5">
|
||||
<StatusCard label={t("statusOpen")} value={openCount} icon="🎫" />
|
||||
<StatusCard label={t("statusClosed")} value={closedCount} icon="✅" />
|
||||
</div>
|
||||
|
||||
{total === 0 && !parsed.search && statusFilter === "open" ? (
|
||||
<div className="admin-empty">{t("noTickets")}</div>
|
||||
) : (
|
||||
<HelpTicketsTable
|
||||
data={{
|
||||
rows,
|
||||
total,
|
||||
page: pagination.page,
|
||||
perPage: pagination.perPage,
|
||||
lastPage: pagination.lastPage,
|
||||
}}
|
||||
/>
|
||||
)}
|
||||
</div>
|
||||
);
|
||||
}
|
||||
Reference in new issue
Block a user