Revert "Merge pull request 'Complete Housekeeping migration and /ase cutover' (#52) from codex/housekeeping-complete into main"
This reverts commit488b6e57c4, reversing changes made tob506b4499a.
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488b6e57c4
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@@ -0,0 +1,327 @@
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"use client";
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import { ArrowLeft, Loader2, Mail, Send, Shield, User } from "lucide-react";
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import { useTranslations } from "next-intl";
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import { useEffect, useRef, useState } from "react";
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import {
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closeHelpCenterTicket,
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liftBanFromHelpTicket,
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reopenHelpCenterTicket,
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replyHelpCenterTicket,
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} from "@/actions/admin-help-tickets";
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import Link from "@/components/link";
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import { Badge } from "@/components/ui/badge";
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import { Button } from "@/components/ui/button";
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import { Card, CardContent, CardHeader, CardTitle } from "@/components/ui/card";
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import { Textarea } from "@/components/ui/textarea";
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import { useServerAction } from "@/hooks/use-server-action";
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interface ThreadMessage {
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key: string;
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userId: number;
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username: string;
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isStaff: boolean;
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content: string;
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createdAt: string;
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}
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interface HelpTicketInfo {
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id: string;
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title: string;
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open: boolean;
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createdAt: string;
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updatedAt: string;
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categoryName?: string | null;
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creator: {
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id: number;
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username: string;
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rank: number;
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mail: string;
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} | null;
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}
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export function AdminHelpTicketDetail({
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ticket,
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messages: initialMessages,
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canEdit,
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canLiftBan = false,
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hasActiveBan = false,
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listHref = "/admin/help-tickets",
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hideRequesterContact = false,
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}: {
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ticket: HelpTicketInfo;
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messages: ThreadMessage[];
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canEdit: boolean;
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/** Staff may lift requester bans (USERS_BAN). */
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canLiftBan?: boolean;
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hasActiveBan?: boolean;
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listHref?: string;
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/** Hide email/IP-style contact for mod-lite surfaces. */
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hideRequesterContact?: boolean;
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}) {
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const t = useTranslations("pages.admin.helpTickets");
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const [messages, setMessages] = useState(initialMessages);
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const [reply, setReply] = useState("");
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const { run, isPending } = useServerAction();
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const messagesEndRef = useRef<HTMLDivElement>(null);
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useEffect(() => {
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setMessages(initialMessages);
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}, [initialMessages]);
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// biome-ignore lint/correctness/useExhaustiveDependencies: scroll when thread updates
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useEffect(() => {
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messagesEndRef.current?.scrollIntoView({ behavior: "smooth" });
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}, [messages]);
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function handleReply() {
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if (!reply.trim() || isPending) return;
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run(
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() =>
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replyHelpCenterTicket({
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ticketId: ticket.id,
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content: reply.trim(),
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}),
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{
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successMessage: t("success.replied"),
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onSuccess: () => setReply(""),
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},
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);
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}
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function handleClose() {
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run(() => closeHelpCenterTicket({ ticketId: ticket.id }), {
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successMessage: t("success.closed"),
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});
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}
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function handleReopen() {
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run(() => reopenHelpCenterTicket({ ticketId: ticket.id }), {
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successMessage: t("success.reopened"),
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});
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}
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function handleLiftBan() {
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if (!ticket.creator || isPending) return;
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run(() => liftBanFromHelpTicket({ ticketId: ticket.id }), {
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successMessage: t("success.banLifted"),
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});
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}
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return (
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<div className="space-y-6">
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<div className="flex items-start gap-4">
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<Link href={listHref}>
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<Button variant="ghost" size="icon" aria-label={t("backToList")}>
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<ArrowLeft className="h-4 w-4" />
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</Button>
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</Link>
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<div className="flex-1">
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<div className="flex items-center gap-2 mb-1">
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<span className="text-sm text-muted-foreground font-mono">
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#{ticket.id}
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</span>
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<Badge variant={ticket.open ? "default" : "secondary"}>
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{ticket.open ? t("statusOpen") : t("statusClosed")}
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</Badge>
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{ticket.categoryName ? (
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<Badge variant="outline">{ticket.categoryName}</Badge>
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) : null}
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{hasActiveBan ? (
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<Badge variant="destructive">{t("requesterBanned")}</Badge>
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) : null}
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</div>
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<h1 className="text-2xl font-bold">{ticket.title}</h1>
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</div>
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</div>
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<div className="grid gap-6 lg:grid-cols-[1fr_300px]">
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<div className="space-y-4">
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<Card className="overflow-hidden">
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<CardHeader className="pb-2 border-b">
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<CardTitle className="text-sm">{t("threadTitle")}</CardTitle>
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</CardHeader>
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<div className="max-h-[600px] overflow-y-auto p-4 space-y-4">
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{messages.map((msg) => (
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<div key={msg.key} className="flex gap-3">
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<div className="shrink-0">
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<div className="w-9 h-9 rounded-full bg-accent flex items-center justify-center text-xs font-bold">
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{msg.isStaff ? (
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<Shield className="h-4 w-4 text-primary" />
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) : (
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<User className="h-4 w-4" />
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)}
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</div>
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</div>
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<div className="flex-1 min-w-0">
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<div className="flex items-center gap-2 mb-1">
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<span
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className={`text-xs font-semibold ${msg.isStaff ? "text-primary" : ""}`}
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>
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{msg.username}
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{msg.isStaff ? ` (${t("staffBadge")})` : ""}
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</span>
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<span className="text-[10px] text-muted-foreground">
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{new Date(msg.createdAt).toLocaleString()}
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</span>
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</div>
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<div
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className={`rounded-lg px-4 py-2.5 text-sm leading-relaxed ${
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msg.isStaff
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? "bg-primary/10 border border-primary/20"
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: "bg-muted"
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}`}
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>
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<p className="whitespace-pre-wrap break-words">
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{msg.content}
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</p>
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</div>
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</div>
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</div>
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))}
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<div ref={messagesEndRef} />
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</div>
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{canEdit && ticket.open && (
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<div className="border-t p-4">
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<div className="flex gap-2">
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<Textarea
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value={reply}
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onChange={(e) => setReply(e.target.value)}
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placeholder={t("replyPlaceholder")}
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rows={3}
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maxLength={5000}
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className="resize-none"
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onKeyDown={(e) => {
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if (e.key === "Enter" && (e.metaKey || e.ctrlKey)) {
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e.preventDefault();
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handleReply();
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}
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}}
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/>
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<Button
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onClick={handleReply}
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disabled={isPending || !reply.trim()}
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size="icon"
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className="shrink-0 h-auto"
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aria-label={t("replySubmit")}
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>
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{isPending ? (
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<Loader2 className="h-4 w-4 animate-spin" />
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) : (
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<Send className="h-4 w-4" />
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)}
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</Button>
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</div>
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<p className="text-[10px] text-muted-foreground mt-1">
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{t("replyHint")}
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</p>
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</div>
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)}
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{!ticket.open && (
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<div className="border-t p-4 text-center text-sm text-muted-foreground">
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{t("closedHint")}
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</div>
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)}
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</Card>
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</div>
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<div className="space-y-4">
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{(canEdit || (canLiftBan && hasActiveBan)) && (
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<Card>
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<CardHeader className="pb-2">
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<CardTitle className="text-sm">{t("actionsTitle")}</CardTitle>
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</CardHeader>
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<CardContent className="space-y-2">
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{canLiftBan && hasActiveBan && ticket.creator ? (
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<Button
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variant="destructive"
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size="sm"
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className="w-full"
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disabled={isPending}
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onClick={handleLiftBan}
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>
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{t("liftBanSubmit")}
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</Button>
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) : null}
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{canEdit && ticket.open ? (
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<Button
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variant="outline"
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size="sm"
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className="w-full"
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disabled={isPending}
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onClick={handleClose}
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>
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{t("closeSubmit")}
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</Button>
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) : null}
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{canEdit && !ticket.open ? (
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<Button
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variant="outline"
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size="sm"
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className="w-full"
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disabled={isPending}
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onClick={handleReopen}
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>
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{t("reopenSubmit")}
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</Button>
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) : null}
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</CardContent>
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</Card>
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)}
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{ticket.creator && (
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<Card>
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<CardHeader className="pb-2">
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<CardTitle className="text-sm">{t("requesterTitle")}</CardTitle>
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</CardHeader>
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<CardContent className="space-y-2">
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<Link
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href={
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hideRequesterContact
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? `/u/${encodeURIComponent(ticket.creator.username)}`
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: `/admin/users/show/${ticket.creator.id}`
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}
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className="flex items-center gap-2 text-sm font-medium hover:text-primary"
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>
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<User className="h-3.5 w-3.5" />
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{ticket.creator.username}
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<Badge variant="outline" className="text-[10px]">
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{t("rankLabel", { rank: ticket.creator.rank })}
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</Badge>
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</Link>
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{!hideRequesterContact && ticket.creator.mail ? (
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<div className="flex items-center gap-2 text-xs text-muted-foreground">
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<Mail className="h-3 w-3" />
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{ticket.creator.mail}
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</div>
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) : null}
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</CardContent>
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</Card>
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)}
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<Card>
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<CardHeader className="pb-2">
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<CardTitle className="text-sm">{t("detailsTitle")}</CardTitle>
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</CardHeader>
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<CardContent className="space-y-2 text-xs text-muted-foreground">
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<div className="flex justify-between gap-2">
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<span>{t("colCreated")}</span>
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<span>{new Date(ticket.createdAt).toLocaleString()}</span>
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</div>
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<div className="flex justify-between gap-2">
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<span>{t("colUpdated")}</span>
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<span>{new Date(ticket.updatedAt).toLocaleString()}</span>
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</div>
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<div className="flex justify-between gap-2">
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<span>{t("messageCountLabel")}</span>
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<span>{messages.length}</span>
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</div>
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</CardContent>
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</Card>
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</div>
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</div>
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</div>
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);
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}
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@@ -0,0 +1,182 @@
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import { and, asc, eq, gt, inArray, or } from "drizzle-orm";
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import { notFound, redirect } from "next/navigation";
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import { getTranslations } from "next-intl/server";
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import { TicketQueueBanner } from "@/components/admin/ticket-queue-banner";
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import { getMinStaffRank } from "@/lib/admin/min-staff-rank";
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import { fetchTicketQueueOpenCounts } from "@/lib/admin/ticket-queue-counts";
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import { positiveBigInt } from "@/lib/api";
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import { unixNow } from "@/lib/bans";
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import {
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Ban,
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db,
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User,
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WebsiteHelpCenterCategories,
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WebsiteHelpCenterTicketReplies,
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WebsiteHelpCenterTickets,
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} from "@/lib/db";
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import { canAccess, getAdminContext, PERMS } from "@/lib/permissions";
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import { AdminHelpTicketDetail } from "./admin-help-ticket-detail";
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export default async function AdminHelpTicketDetailPage({
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params,
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}: {
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params: Promise<{ id: string }>;
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}) {
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const { session, permissions } = await getAdminContext();
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if (!canAccess(permissions, PERMS.TICKETS_VIEW, session.user.rank)) {
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redirect("/admin");
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}
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const t = await getTranslations("pages.admin.helpTickets");
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const { id } = await params;
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const ticketId = positiveBigInt(id);
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if (!ticketId) notFound();
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const [ticket] = await db
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.select({
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id: WebsiteHelpCenterTickets.id,
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userId: WebsiteHelpCenterTickets.userId,
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categoryId: WebsiteHelpCenterTickets.categoryId,
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title: WebsiteHelpCenterTickets.title,
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content: WebsiteHelpCenterTickets.content,
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open: WebsiteHelpCenterTickets.open,
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createdAt: WebsiteHelpCenterTickets.createdAt,
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updatedAt: WebsiteHelpCenterTickets.updatedAt,
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})
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.from(WebsiteHelpCenterTickets)
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.where(eq(WebsiteHelpCenterTickets.id, ticketId))
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.limit(1);
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if (!ticket) notFound();
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const replies = await db
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.select({
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id: WebsiteHelpCenterTicketReplies.id,
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userId: WebsiteHelpCenterTicketReplies.userId,
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||||
content: WebsiteHelpCenterTicketReplies.content,
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createdAt: WebsiteHelpCenterTicketReplies.createdAt,
|
||||
})
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||||
.from(WebsiteHelpCenterTicketReplies)
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||||
.where(eq(WebsiteHelpCenterTicketReplies.ticketId, ticket.id))
|
||||
.orderBy(asc(WebsiteHelpCenterTicketReplies.id));
|
||||
|
||||
const authorIds = [
|
||||
...new Set([
|
||||
...(ticket.userId != null ? [ticket.userId] : []),
|
||||
...replies.map((r) => r.userId),
|
||||
]),
|
||||
];
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||||
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||||
const now = unixNow();
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||||
const [users, categoryRows, activeBanRows] = await Promise.all([
|
||||
authorIds.length > 0
|
||||
? db
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||||
.select({
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||||
id: User.id,
|
||||
username: User.username,
|
||||
rank: User.rank,
|
||||
mail: User.mail,
|
||||
})
|
||||
.from(User)
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||||
.where(inArray(User.id, authorIds))
|
||||
: Promise.resolve([]),
|
||||
ticket.categoryId != null
|
||||
? db
|
||||
.select({ name: WebsiteHelpCenterCategories.name })
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||||
.from(WebsiteHelpCenterCategories)
|
||||
.where(eq(WebsiteHelpCenterCategories.id, ticket.categoryId))
|
||||
.limit(1)
|
||||
: Promise.resolve([]),
|
||||
ticket.userId != null
|
||||
? db
|
||||
.select({ id: Ban.id })
|
||||
.from(Ban)
|
||||
.where(
|
||||
and(
|
||||
eq(Ban.userId, ticket.userId),
|
||||
or(eq(Ban.banExpire, 0), gt(Ban.banExpire, now)),
|
||||
),
|
||||
)
|
||||
.limit(1)
|
||||
: Promise.resolve([]),
|
||||
]);
|
||||
|
||||
const category = categoryRows[0] ?? null;
|
||||
const activeBan = activeBanRows[0] ?? null;
|
||||
|
||||
const userById = new Map(users.map((u) => [u.id, u]));
|
||||
const openerId = ticket.userId;
|
||||
const minStaffRank = await getMinStaffRank();
|
||||
|
||||
const messages = [
|
||||
{
|
||||
key: "opening",
|
||||
userId: openerId ?? 0,
|
||||
username:
|
||||
openerId != null
|
||||
? (userById.get(openerId)?.username ?? `#${openerId}`)
|
||||
: "—",
|
||||
isStaff: false,
|
||||
content: ticket.content,
|
||||
createdAt: (ticket.createdAt ?? new Date()).toISOString(),
|
||||
},
|
||||
...replies.map((r) => {
|
||||
const user = userById.get(r.userId);
|
||||
const isStaff =
|
||||
r.userId !== openerId && (user?.rank ?? 0) >= minStaffRank;
|
||||
return {
|
||||
key: String(r.id),
|
||||
userId: r.userId,
|
||||
username: user?.username ?? `#${r.userId}`,
|
||||
isStaff,
|
||||
content: r.content,
|
||||
createdAt: (r.createdAt ?? new Date()).toISOString(),
|
||||
};
|
||||
}),
|
||||
];
|
||||
|
||||
const creator = openerId != null ? userById.get(openerId) : undefined;
|
||||
|
||||
const canEdit = canAccess(permissions, PERMS.TICKETS_EDIT, session.user.rank);
|
||||
const canLiftBan = canAccess(permissions, PERMS.USERS_BAN, session.user.rank);
|
||||
const isBanAppeal =
|
||||
/ban\s*appeal/i.test(ticket.title) ||
|
||||
/ban\s*appeal/i.test(category?.name ?? "");
|
||||
const queues = await fetchTicketQueueOpenCounts();
|
||||
|
||||
return (
|
||||
<div className="space-y-6">
|
||||
<TicketQueueBanner
|
||||
hint={t("queueHint")}
|
||||
otherHref="/admin/tickets"
|
||||
otherLabel={t("queueOtherCta")}
|
||||
countsLine={t("queueCounts", {
|
||||
here: queues.helpOpen,
|
||||
other: queues.cmsOpen,
|
||||
})}
|
||||
/>
|
||||
<AdminHelpTicketDetail
|
||||
ticket={{
|
||||
id: String(ticket.id),
|
||||
title: ticket.title,
|
||||
open: ticket.open,
|
||||
createdAt: (ticket.createdAt ?? new Date()).toISOString(),
|
||||
updatedAt: (ticket.updatedAt ?? new Date()).toISOString(),
|
||||
categoryName: category?.name ?? (isBanAppeal ? "Ban appeal" : null),
|
||||
creator: creator
|
||||
? {
|
||||
id: creator.id,
|
||||
username: creator.username,
|
||||
rank: creator.rank,
|
||||
mail: creator.mail ?? "",
|
||||
}
|
||||
: null,
|
||||
}}
|
||||
messages={messages}
|
||||
canEdit={canEdit}
|
||||
canLiftBan={canLiftBan}
|
||||
hasActiveBan={!!activeBan}
|
||||
/>
|
||||
</div>
|
||||
);
|
||||
}
|
||||
@@ -0,0 +1,91 @@
|
||||
"use client";
|
||||
|
||||
import { useTranslations } from "next-intl";
|
||||
import { DataTable } from "@/components/admin/data-table";
|
||||
import Link from "@/components/link";
|
||||
import { Badge } from "@/components/ui/badge";
|
||||
import type { DataTableColumn, PaginatedResult } from "@/types/common";
|
||||
|
||||
export interface HelpTicketRow {
|
||||
id: string;
|
||||
title: string;
|
||||
user: string;
|
||||
userId: number | null;
|
||||
replies: number;
|
||||
open: boolean;
|
||||
date: string;
|
||||
updated: string;
|
||||
}
|
||||
|
||||
export function HelpTicketsTable({
|
||||
data,
|
||||
basePath = "/admin/help-tickets",
|
||||
}: {
|
||||
data: PaginatedResult<HelpTicketRow>;
|
||||
basePath?: string;
|
||||
}) {
|
||||
const t = useTranslations("pages.admin.helpTickets");
|
||||
|
||||
const columns: DataTableColumn<HelpTicketRow>[] = [
|
||||
{
|
||||
key: "title",
|
||||
label: t("colTicket"),
|
||||
sortable: true,
|
||||
render: (_value, row) => (
|
||||
<div className="min-w-0">
|
||||
<div className="flex items-center gap-2">
|
||||
<span className="text-xs text-muted-foreground font-mono">
|
||||
#{row.id}
|
||||
</span>
|
||||
<Link
|
||||
href={`${basePath}/${row.id}`}
|
||||
className="font-medium truncate hover:underline"
|
||||
>
|
||||
{row.title}
|
||||
</Link>
|
||||
</div>
|
||||
<div className="text-xs text-muted-foreground">
|
||||
{t("meta", { user: row.user, count: row.replies })}
|
||||
</div>
|
||||
</div>
|
||||
),
|
||||
},
|
||||
{
|
||||
key: "open",
|
||||
label: t("colStatus"),
|
||||
sortable: true,
|
||||
filterKey: "filter_status",
|
||||
filterOptions: [
|
||||
{ label: t("presetOpen"), value: "open" },
|
||||
{ label: t("statusClosed"), value: "closed" },
|
||||
],
|
||||
render: (value) => {
|
||||
const open = value === true || value === "true";
|
||||
return (
|
||||
<Badge
|
||||
variant={open ? "default" : "secondary"}
|
||||
className="text-[0.7rem]"
|
||||
>
|
||||
{open ? t("statusOpen") : t("statusClosed")}
|
||||
</Badge>
|
||||
);
|
||||
},
|
||||
},
|
||||
{ key: "user", label: t("colUser"), sortable: true },
|
||||
{ key: "date", label: t("colCreated"), sortable: true },
|
||||
{ key: "updated", label: t("colUpdated"), sortable: true },
|
||||
];
|
||||
|
||||
return (
|
||||
<DataTable
|
||||
data={data}
|
||||
columns={columns}
|
||||
searchPlaceholder={t("searchPlaceholder")}
|
||||
presets={[
|
||||
{ label: t("presetOpen"), params: { filter_status: "open" } },
|
||||
{ label: t("statusClosed"), params: { filter_status: "closed" } },
|
||||
{ label: t("presetAll"), params: { filter_status: "all" } },
|
||||
]}
|
||||
/>
|
||||
);
|
||||
}
|
||||
@@ -0,0 +1,214 @@
|
||||
import {
|
||||
and,
|
||||
asc,
|
||||
count,
|
||||
desc,
|
||||
eq,
|
||||
inArray,
|
||||
like,
|
||||
or,
|
||||
type SQL,
|
||||
} from "drizzle-orm";
|
||||
import { redirect } from "next/navigation";
|
||||
import { getTranslations } from "next-intl/server";
|
||||
import { StatusCard } from "@/components/admin/dashboard";
|
||||
import { TicketQueueBanner } from "@/components/admin/ticket-queue-banner";
|
||||
import { fetchTicketQueueOpenCounts } from "@/lib/admin/ticket-queue-counts";
|
||||
import { calcPagination, parseListParams } from "@/lib/admin-helpers";
|
||||
import {
|
||||
db,
|
||||
User,
|
||||
WebsiteHelpCenterTicketReplies,
|
||||
WebsiteHelpCenterTickets,
|
||||
} from "@/lib/db";
|
||||
import { formatDate } from "@/lib/format-date";
|
||||
import { canAccess, getAdminContext, PERMS } from "@/lib/permissions";
|
||||
import { type HelpTicketRow, HelpTicketsTable } from "./help-tickets-table";
|
||||
|
||||
export default async function AdminHelpTicketsPage({
|
||||
searchParams,
|
||||
}: {
|
||||
searchParams: Promise<Record<string, string>>;
|
||||
}) {
|
||||
const { session, permissions } = await getAdminContext();
|
||||
if (!canAccess(permissions, PERMS.TICKETS_VIEW, session.user.rank)) {
|
||||
redirect("/admin");
|
||||
}
|
||||
|
||||
const t = await getTranslations("pages.admin.helpTickets");
|
||||
const raw = await searchParams;
|
||||
const parsed = parseListParams(new URLSearchParams(raw));
|
||||
const statusFilter = raw.filter_status || "open";
|
||||
|
||||
const conditions: SQL[] = [];
|
||||
|
||||
if (statusFilter === "open") {
|
||||
conditions.push(eq(WebsiteHelpCenterTickets.open, true));
|
||||
} else if (statusFilter === "closed") {
|
||||
conditions.push(eq(WebsiteHelpCenterTickets.open, false));
|
||||
}
|
||||
|
||||
if (parsed.search.trim()) {
|
||||
const q = parsed.search.trim();
|
||||
const asId = /^\d+$/.test(q) ? BigInt(q) : null;
|
||||
const matchingUsers = await db
|
||||
.select({ id: User.id })
|
||||
.from(User)
|
||||
.where(like(User.username, `%${q}%`))
|
||||
.limit(50)
|
||||
.catch(() => []);
|
||||
|
||||
const searchFilter = or(
|
||||
like(WebsiteHelpCenterTickets.title, `%${q}%`),
|
||||
like(WebsiteHelpCenterTickets.content, `%${q}%`),
|
||||
...(matchingUsers.length > 0
|
||||
? [
|
||||
inArray(
|
||||
WebsiteHelpCenterTickets.userId,
|
||||
matchingUsers.map((u) => u.id),
|
||||
),
|
||||
]
|
||||
: []),
|
||||
...(asId !== null ? [eq(WebsiteHelpCenterTickets.id, asId)] : []),
|
||||
);
|
||||
if (searchFilter) conditions.push(searchFilter);
|
||||
}
|
||||
|
||||
const where = conditions.length > 0 ? and(...conditions) : undefined;
|
||||
|
||||
const orderCol =
|
||||
parsed.sort === "title"
|
||||
? WebsiteHelpCenterTickets.title
|
||||
: parsed.sort === "open"
|
||||
? WebsiteHelpCenterTickets.open
|
||||
: parsed.sort === "user"
|
||||
? WebsiteHelpCenterTickets.userId
|
||||
: parsed.sort === "date"
|
||||
? WebsiteHelpCenterTickets.createdAt
|
||||
: parsed.sort === "id"
|
||||
? WebsiteHelpCenterTickets.id
|
||||
: WebsiteHelpCenterTickets.updatedAt;
|
||||
const orderBy = parsed.order === "asc" ? asc(orderCol) : desc(orderCol);
|
||||
|
||||
const [totalRows, openRows, closedRows, queues] = await Promise.all([
|
||||
db
|
||||
.select({ total: count() })
|
||||
.from(WebsiteHelpCenterTickets)
|
||||
.where(where)
|
||||
.catch(() => [{ total: 0 }]),
|
||||
db
|
||||
.select({ total: count() })
|
||||
.from(WebsiteHelpCenterTickets)
|
||||
.where(eq(WebsiteHelpCenterTickets.open, true))
|
||||
.catch(() => [{ total: 0 }]),
|
||||
db
|
||||
.select({ total: count() })
|
||||
.from(WebsiteHelpCenterTickets)
|
||||
.where(eq(WebsiteHelpCenterTickets.open, false))
|
||||
.catch(() => [{ total: 0 }]),
|
||||
fetchTicketQueueOpenCounts(),
|
||||
]);
|
||||
|
||||
const total = Number(totalRows[0]?.total ?? 0);
|
||||
const openCount = Number(openRows[0]?.total ?? 0);
|
||||
const closedCount = Number(closedRows[0]?.total ?? 0);
|
||||
|
||||
const pagination = calcPagination(total, parsed.page, parsed.perPage);
|
||||
|
||||
const tickets = await db
|
||||
.select({
|
||||
id: WebsiteHelpCenterTickets.id,
|
||||
userId: WebsiteHelpCenterTickets.userId,
|
||||
title: WebsiteHelpCenterTickets.title,
|
||||
open: WebsiteHelpCenterTickets.open,
|
||||
createdAt: WebsiteHelpCenterTickets.createdAt,
|
||||
updatedAt: WebsiteHelpCenterTickets.updatedAt,
|
||||
})
|
||||
.from(WebsiteHelpCenterTickets)
|
||||
.where(where)
|
||||
.orderBy(orderBy)
|
||||
.limit(pagination.perPage)
|
||||
.offset(pagination.offset)
|
||||
.catch(() => []);
|
||||
|
||||
const ticketIds = tickets.map((ticket) => ticket.id);
|
||||
const userIds = [
|
||||
...new Set(
|
||||
tickets
|
||||
.map((ticket) => ticket.userId)
|
||||
.filter((id): id is number => id != null),
|
||||
),
|
||||
];
|
||||
|
||||
const [replyGroups, users] = await Promise.all([
|
||||
ticketIds.length > 0
|
||||
? db
|
||||
.select({
|
||||
ticketId: WebsiteHelpCenterTicketReplies.ticketId,
|
||||
total: count(),
|
||||
})
|
||||
.from(WebsiteHelpCenterTicketReplies)
|
||||
.where(inArray(WebsiteHelpCenterTicketReplies.ticketId, ticketIds))
|
||||
.groupBy(WebsiteHelpCenterTicketReplies.ticketId)
|
||||
.catch(() => [])
|
||||
: Promise.resolve([]),
|
||||
userIds.length > 0
|
||||
? db
|
||||
.select({ id: User.id, username: User.username })
|
||||
.from(User)
|
||||
.where(inArray(User.id, userIds))
|
||||
.catch(() => [])
|
||||
: Promise.resolve([]),
|
||||
]);
|
||||
|
||||
const replyCountByTicket = new Map(
|
||||
replyGroups.map((g) => [String(g.ticketId), Number(g.total)]),
|
||||
);
|
||||
const usernameById = new Map(users.map((u) => [u.id, u.username]));
|
||||
|
||||
const rows: HelpTicketRow[] = tickets.map((ticket) => ({
|
||||
id: String(ticket.id),
|
||||
title: ticket.title,
|
||||
user:
|
||||
ticket.userId != null
|
||||
? (usernameById.get(ticket.userId) ?? `#${ticket.userId}`)
|
||||
: "—",
|
||||
userId: ticket.userId,
|
||||
replies: replyCountByTicket.get(String(ticket.id)) ?? 0,
|
||||
open: ticket.open,
|
||||
date: formatDate(ticket.createdAt, "date"),
|
||||
updated: formatDate(ticket.updatedAt, "date"),
|
||||
}));
|
||||
|
||||
return (
|
||||
<div className="space-y-6">
|
||||
<TicketQueueBanner
|
||||
hint={t("queueHint")}
|
||||
otherHref="/admin/tickets"
|
||||
otherLabel={t("queueOtherCta")}
|
||||
countsLine={t("queueCounts", {
|
||||
here: queues.helpOpen,
|
||||
other: queues.cmsOpen,
|
||||
})}
|
||||
/>
|
||||
<div className="grid grid-cols-[repeat(auto-fit,minmax(180px,1fr))] gap-3.5">
|
||||
<StatusCard label={t("statusOpen")} value={openCount} icon="🎫" />
|
||||
<StatusCard label={t("statusClosed")} value={closedCount} icon="✅" />
|
||||
</div>
|
||||
|
||||
{total === 0 && !parsed.search && statusFilter === "open" ? (
|
||||
<div className="admin-empty">{t("noTickets")}</div>
|
||||
) : (
|
||||
<HelpTicketsTable
|
||||
data={{
|
||||
rows,
|
||||
total,
|
||||
page: pagination.page,
|
||||
perPage: pagination.perPage,
|
||||
lastPage: pagination.lastPage,
|
||||
}}
|
||||
/>
|
||||
)}
|
||||
</div>
|
||||
);
|
||||
}
|
||||
Reference in new issue
Block a user