belongsTo(WebsiteHelpCenterTicket::class, 'ticket_id'); } public function user(): BelongsTo { return $this->belongsTo(User::class, 'user_id'); } public function canDeleteReply() { return $this->user_id === Auth::id() || hasPermission('delete_website_ticket_replies'); } public function getContentAttribute($value) { return Purify::clean($value); } }