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Epicnabbo-Catalogus-Updated…/src/lib/admin/ticket-desk-query.ts
T

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TypeScript

import { and, eq, isNotNull, isNull, ne, type SQL, sql } from "drizzle-orm";
import { WebsiteTicket } from "@/lib/db";
/** Messages persist their staff role at send time; later rank changes do not alter the queue. */
export const latestTicketReplyIsStaff = sql<number>`COALESCE((SELECT m.is_staff FROM website_ticket_messages m WHERE m.ticket_id = ${WebsiteTicket.id} ORDER BY m.created_at DESC, m.id DESC LIMIT 1), 0)`;
export const latestTicketReplyAt = sql<string>`COALESCE((SELECT m.created_at FROM website_ticket_messages m WHERE m.ticket_id = ${WebsiteTicket.id} ORDER BY m.created_at DESC, m.id DESC LIMIT 1), ${WebsiteTicket.createdAt})`;
export const awaitingStaffCondition = and(
ne(WebsiteTicket.status, "closed"),
eq(latestTicketReplyIsStaff, 0),
);
export function ticketAssignmentCondition(
value: string | undefined,
userId: number,
): SQL | undefined {
if (value === "mine") return eq(WebsiteTicket.assigneeId, userId);
if (value === "unassigned") return isNull(WebsiteTicket.assigneeId);
if (value === "assigned") return isNotNull(WebsiteTicket.assigneeId);
return undefined;
}