feat(admin): unified ticket inbox over CMS and help-center queues

Merged read-model inbox at /admin/tickets and /mod/tickets with type badges and deep links; CMS-only lists moved to /desk. No DB schema merge.

Co-authored-by: Cursor <[email protected]>

src/messages/pt.json

@@ -2595,7 +2595,8 @@
 					"errors": "Errors",
 					"alerts": "Alerts",
 					"toolsGroup": "Tools",
-					"helpTickets": "Help-center tickets"
+					"helpTickets": "Help-center tickets",
+					"ticketInbox": "Inbox"
 				},
 				"events": "Events",
 				"eventsSubtitle": "Hotel events and event types",
@@ -2900,6 +2901,30 @@
 				"title": "Online users",
 				"subtitle": "Players currently connected",
 				"connected": "{count, plural, one {# player connected} other {# players connected}}"
+			},
+			"ticketInbox": {
+				"hint": "Merged view of open CMS desk and help-center tickets. Detail pages and replies stay on each product own route.",
+				"noTickets": "No open tickets in either queue",
+				"searchPlaceholder": "Search subject, title, user or ID…",
+				"statCmsOpen": "CMS open",
+				"statHelpOpen": "Help open",
+				"statTotal": "Open total",
+				"colTicket": "Ticket",
+				"colStatus": "Status",
+				"colType": "Queue",
+				"colUpdated": "Updated",
+				"meta": "by {user}",
+				"typeAll": "All queues",
+				"typeCms": "CMS desk",
+				"typeHelp": "Help center",
+				"statusOpen": "Open",
+				"statusClosed": "Closed",
+				"statusAll": "All statuses",
+				"presetOpen": "Open only",
+				"modNavLabel": "Queues:",
+				"modNavInbox": "Inbox",
+				"modNavDesk": "CMS desk",
+				"modNavHelp": "Help center"
 			}
 		},
 		"error": {